Business Process Improvement Specialist
2 days ago
Volunteers of America Los Angeles seeks a skilled Business Process Improvement Specialist to join our Evaluation Department. The ideal candidate will have experience in data analysis and quality assurance, with a strong background in database operations and management.
Key Responsibilities:
- Analyze and evaluate social service and corporate processes to identify areas for improvement
- Develop and implement workflows to enhance process efficiency and effectiveness
- Collaborate with programs and corporate functions to implement improved processes
- Maintain a database of improved processes and provide recommendations for future improvements
Requirements:
- Bachelor's Degree in Public Administration or a related field
- 5 years' experience in data analysis or quality assurance
- 3 years' experience in database operations/management
Preferred Qualifications:
- Familiarity with IT systems and certification in Integrify or similar
- Working knowledge of Medi-Cal regulations
Volunteers of America Los Angeles is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran Status.
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