Customer Service Representative

2 days ago


Greenville, South Carolina, United States Prime Hires Full time
Job Description

Job Title: Customer Service Representative

Job Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Prime Hires. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.

Key Responsibilities:

  • Provide exceptional customer service to clients via phone, email, and chat
  • Respond to customer inquiries and resolve any issues in a timely and professional manner
  • Work closely with internal teams to resolve customer issues and improve overall customer experience
  • Meet or exceed customer satisfaction targets and key performance indicators
  • Stay up-to-date with product knowledge and industry trends to provide accurate and informed responses to customers

Requirements:

  • High school diploma or equivalent required
  • 1 year of customer service experience required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving and analytical skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Apply: If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, please submit your application, including your resume and cover letter, to Prime Hires.



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