Retail Key Holder

5 days ago


Eugene, Oregon, United States Bath & Body Works Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Key Holder to join our team at Bath & Body Works. As a Key Holder, you will play a key role in delivering sales plan through effective execution of store and operational tasks.

Key Responsibilities
  • Act as manager on duty, addressing customer service, vendor relationships, and maintenance issues.
  • Provide individual and team performance feedback and recommendations to managers.
  • Lead and model selling and customer experience standards.
  • Display knowledge of product, company policies, and store strategies.
  • Set the direction and goals for the day/shift when associates arrive for work.
  • Build a highly satisfied and loyal customer base through engagement, conversion, and gathering customer information.
  • Perform opening and closing routines, including execution of bank deposits, receipt of shipment, and interpretation of company directives.
  • Maintain policies and procedures.
  • Assist with floorsets, window changes, visual presentations, signage placement, etc., as directed.
Requirements
  • Preferably an existing sales associate aspiring to a management role.
  • Ability to foster a customer-focused selling culture.
  • Demonstrated selling and operational results.
  • Available for varied weekly shifts, including weekend, closing, and peak shifts.
  • Ability to provide in-the-moment coaching to associates.
Benefits
  • On-demand access to earned wages through DailyPay.
  • Tuition-free education offered in partnership with Guild.
  • 40% merchandise discount and free product.
  • Competitive, performance-based compensation and bonus incentive programs.
  • No-cost mental health and wellbeing support.
  • Robust health, dental, vision, and life insurance options.
  • Opportunity for paid time off and additional family benefits.


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