Midas Retail Store Team Leader
5 days ago
About Us: At Midas Tire & Auto Experts, we pride ourselves on providing quality services to our customers. Our team is committed to delivering exceptional customer service while working together to achieve our company's vision and purpose.
Job Role: Automotive Service Manager
Key Performance Indicators: Managing and directing all automotive and general service technicians in the operation of the shop, ensuring a safe, secure, and trustworthy work environment, liaising between managers, customers, and employees, filling in for Manager in times of absence, making executive decisions, holding meetings and providing accountability, supporting ongoing learning and development of team members, establishing strategic goals by gathering information from reporting documents, defining objectives, identifying and evaluating trends and options, choosing a course of action and evaluating outcomes, leading by example, managing, and training team while keeping in tune with our companies vision, purpose, core values and employee creed, helping ensure that all policies and procedures are being followed by all employees, delivering exceptional customer service while listening and consulting customers, overseeing complete vehicle inspection and then making comprehensive recommendations by building computerized repair orders and sourcing parts, discussing pricing estimates with customers as well as promoting shop service specials and financing options, monitoring the quality of all vehicles being signed out, successfully supervising up to 10 employees, closely monitoring inventory levels while managing product ordering and receipt, maintaining a clean and organized job site, and performing other duties as assigned.
How You Will Make a Difference: By joining our team as an Automotive Service Manager, you will play a vital role in ensuring the success of our company. Your leadership skills and ability to manage and train a team will be essential in achieving our company's vision and purpose.
Our Culture: We value teamwork, integrity, and innovation. Our company culture is based on the principles of respect, open communication, and trust.
Education and Experience: A minimum of 1 years of store or service assistant manager experience, general automotive knowledge, excellent customer service disposition, good communication skills, leadership ability, team building skills, ability to work a flexible retail schedule including weekends, evenings and holidays, and a valid drivers license.
Salary Range: $60,000 - $80,000 per year.
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