Customer Service Lead

1 week ago


Greensboro, United States careermount Full time
Lead Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Lead Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, leading by example, and driving sales growth.

Key Responsibilities:

  • Provide excellent customer service, ensuring a positive shopping experience for all customers
  • Lead by example, demonstrating a strong work ethic and commitment to excellence
  • Drive sales growth through effective sales techniques and product knowledge
  • Manage and motivate a team of sales associates, providing coaching and feedback to ensure success
  • Maintain a clean and organized store environment, adhering to company standards

Requirements:

  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Strong communication and leadership skills
  • Ability to work a flexible schedule, including evenings and weekends

What We Offer:

  • Competitive hourly rate
  • Opportunities for career advancement
  • Comprehensive training program
  • Flexible scheduling

About Us:

Careermount is a dynamic and growing company dedicated to providing exceptional customer service and creating a positive shopping experience for our customers. We are committed to fostering a culture of excellence, teamwork, and continuous improvement.


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