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Technical Support Specialist II

2 months ago

Big Bear, California, United States Frontier Communications Full time
Position Overview

As a Technical Support Specialist II, you will be responsible for the installation, maintenance, and repair of various communication infrastructures. This role involves working with both aerial and underground cabling systems, ensuring seamless connectivity for our customers.

Key Responsibilities
  • Installation and Maintenance: Execute the installation, replacement, and repair of service drops and associated wiring.
  • Connectivity Solutions: Connect local cables and wiring to a range of terminals, ensuring optimal performance.
  • Field Operations: Conduct fieldwork to troubleshoot and resolve issues related to service delivery.
Qualifications

The ideal candidate will possess a strong background in customer service and technical support, demonstrating proficiency in handling various service-related tasks. A commitment to quality and customer satisfaction is essential.

Company Overview

Join us at Frontier Communications, where we prioritize delivering exceptional service and innovative solutions to our clients.