Fire Service Technician
15 hours ago
We are seeking a highly skilled Fire Service Technician to join our team at Johnson Controls International. As a Fire Service Technician, you will be responsible for diagnosing and repairing electronic fire alarm systems and other related building system products at customer sites.
Key Responsibilities- Receive service calls from our Service Resource Center and contact customer representatives to ascertain equipment/systems problems.
- Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products.
- Follow prescribed troubleshooting procedures and refer to technical manuals to repair equipment.
- Service, troubleshoot, and install various Fire & Life Safety systems, including SimplexGrinnell.
- Read and interpret blueprints, diagrams, submittals, and operational product manuals.
- Exhibit excellent customer service skills and communicate effectively with district staff and customers.
- Complete Service Acknowledgements and obtain customer signatures upon completed service calls.
- Participate in a scheduled On-call rotation and help train or mentor others on the service team.
- 5-10 years of documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems.
- Valid Fire Alarm License.
- Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
- Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
- High School Diploma or equivalent.
- Ability to follow verbal and written instructions.
- Capable of performing physical labor, including carrying and moving equipment and tools up to 50-70 lbs.
- Able to work in unusual positions, such as climbing ladders, scaffolding, and high lift equipment up to 40 feet.
- Ability to work flexible hours, including weekends, and overnight travel may be required.
- Demonstrate a high level of customer service and maintain truck inventory to ensure timely response to customer needs.
- Ability to adhere to, implement, and follow safety guidelines and procedures at all times.
- Strong organizational skills, positive attitude, and ability to learn quickly.
- Possess a valid driver's license and driving record that meets company requirements.
- Able to pass a pre-employment background and drug test.
- Retain any licenses required by National, State, and Local codes.
- NICET Level II certification.
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