Operations Manager

7 days ago


Naples, Florida, United States Goodwill Industries of Southwest Florida Full time
Job Overview

The Assistant Manager is a full-time position at Goodwill Industries of Southwest Florida. The estimated salary for this role is $40,000-$60,000 per year, based on industry standards and location. As an Assistant Manager, you will be responsible for achieving revenue and expense objectives, training staff to meet production goals, and ensuring excellent customer service.

Responsibilities
  • Manage store operations to achieve sales and profit targets
  • Train and develop team members to improve productivity and quality
  • Implement effective inventory management and control procedures
  • Maintain a clean and safe work environment
  • Resolve customer complaints in a professional and courteous manner

Requirements
  • Bachelor's degree or equivalent required; two years of retail sales experience and one year of management/supervisory experience preferred
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Familiarity with business-related mathematics and ability to learn POS systems
  • Strong problem-solving and analytical skills

Benefits
  • Health, vision, and dental plans
  • 403(b) retirement plan
  • Paid holidays and personal time off (PTO)
  • Employee Assistance Program
  • Store discounts and tuition reimbursement

About Us

Goodwill Industries of Southwest Florida is an equal opportunity employer committed to diversity and inclusion. We strive to provide a workplace culture that values respect, stewardship, ethics, learning, and innovation.



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