Business Process Optimization Specialist
3 weeks ago
We are seeking a highly motivated Business Process Optimization Specialist to join our team at GovCIO. In this exciting role, you will have the opportunity to drive business process improvements and deliver exceptional results as part of our Health Services Portfolio Technical Management and Strategic Solutioning Support (HTMS) program.
About the JobThis is a unique chance to leverage your analytical skills and experience in business operations process development to drive business transformation. You will work closely with internal stakeholders to analyze and design processes and systems, ensuring seamless integration with technology.
In this role, you will be responsible for providing technical/functional expertise in identifying, evaluating, developing, and supporting systems, as well as documenting product/service requirements and developing acceptance criteria. Your ability to craft strong solutions and make recommendations will be crucial in meeting the needs of our end-users.
We are looking for an individual with a strong background in business administration, computer science, or related fields, along with 7+ years of experience in a similar role. Your excellent communication skills, both written and verbal, will enable you to effectively relay concise messaging and reporting to all levels of management.
The ideal candidate will have solid experience with Microsoft and other collaborative tools, including Teams, SharePoint, Jira, etc. Experience with Atlassian products, Visio, and process development tools is highly desirable. A Suitability/Public Trust clearance is required for this position.
Key Responsibilities:
- Analyze and design processes and systems, assessing the business model and its integration with technology.
- Provide technical/functional expertise in identifying, evaluating, developing, and supporting systems.
- Document product/service requirements and develop acceptance criteria.
- Interface between systems architects/programmers and users to ensure information technology designs meet user needs.
To be successful in this role, you must possess the following skills and qualifications:
- Bachelor's Degree in Business Administration, Computer Science, or related fields.
- 7+ years of experience in a similar role.
- Excellent communication skills (oral and written).
- Strong analytical and investigation skills.
- Solid experience with Microsoft and other collaborative tools.
- Experience with Atlassian products and process development tools.
As a Business Process Optimization Specialist at GovCIO, you can expect a competitive salary range of $126,500 - $147,000 per annum, depending on your level of experience. Our comprehensive benefits package includes medical, dental, and vision coverage, retirement savings plans, and paid time off.
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