Store Operations Manager
3 weeks ago
We are seeking a highly skilled and experienced Store Operations Manager to join our team at Round1. As an integral part of our management team, you will be responsible for ensuring the smooth operation of our bowling center, arcade, and other facilities.
About the Role- Estimated Salary: $60,000 - $80,000 per year (dependent on experience)
- This is a full-time position with opportunities for career growth and professional development
- You will work closely with our General Manager to develop and implement strategies to improve store performance and customer satisfaction
The successful candidate will be expected to provide exceptional customer service by interacting with customers in a courteous and professional manner.
- Interact with customers in a friendly and approachable way
- Respond to customer complaints and concerns in a timely and effective manner
- Provide recommendations to customers based on their preferences and interests
As a Store Operations Manager, you will be responsible for ensuring the efficient operation of all aspects of our store, including:
- Sales and profit projections
- Staffing and scheduling
- Cash handling and reconciliation
- Maintenance and upkeep of store facilities
You will also be responsible for managing and developing a diverse and high-performing team, including:
- Recruitment and selection
- Training and development
- Performance management and coaching
The successful candidate will be responsible for maintaining accurate records and conducting regular audits to ensure compliance with company policies and procedures.
- Audit sales and cash handling procedures
- Monitor and maintain safety protocols
- Conduct regular inspections to ensure compliance with company standards
To be successful in this role, you will need:
- Bachelor's degree or equivalent experience
- 3+ years of experience in a similar role, preferably in the fast-casual industry
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
In addition to a competitive salary, we offer a range of benefits to support your health, well-being, and career development.
- 401(k) plan with company match
- Dental insurance
- Health insurance
- Vision insurance
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