Patient Access Representative Lead
3 weeks ago
Resources for Human Development is a network of community health centers providing comprehensive primary care, dental, and behavioral health services. Our mission is to provide person-centered, integrated, and comprehensive health services to individuals and families across their lifespan. We promote resiliency and well-being among patients, staff, and surrounding communities.
Job Summary:We are seeking a skilled Call Center Team Leader to join our team. As a key member of our healthcare operations team, you will be responsible for leading a team of Call Center Representatives, ensuring seamless execution of call flow, and efficiently managing phone calls. You will also assist in coordinating utilization of the Practice's transportation services and provide communication and follow-up to ensure representatives are fully informed of new information.
Key Responsibilities:- Lead a team of Call Center Representatives.
- Assist in coordinating utilization of the Practice's transportation services.
- Provide communication and follow-up to ensure representatives are fully informed of new information.
- Ensure seamless execution of call flow and efficient management of phone calls.
- High School Diploma or GED required.
- 5 years of customer service experience required.
- Ability to remain calm and courteous under pressure and navigate tense situations.
- Excellent communication and interpersonal skills are essential.
We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience. In addition, we provide a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and opportunities for professional growth and development.
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Patient Access Representative
1 week ago
Philadelphia, Pennsylvania, United States Temple University Full time**About the Role:**We are seeking a Patient Access Representative to join our team at Temple University Hospital. As a Patient Access Representative, you will play a critical role in ensuring that patients receive high-quality care by registering and scheduling appointments, handling customer service inquiries, and performing various administrative...
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Healthcare Access Representative
1 week ago
Philadelphia, Pennsylvania, United States Greater Philadelphia Health Action Full timeJoin Our TeamGreater Philadelphia Health Action, a leading healthcare provider in the region, is seeking a highly skilled and compassionate Patient Centered Representative to join our team.About UsWe are a patient-centered organization that provides high-quality healthcare services to underserved communities in South Philadelphia. Our goal is to provide...
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Patient Access Specialist
1 week ago
Philadelphia, Pennsylvania, United States Temple Health Full timeJob OverviewThe Patient Access Representative role at Temple Health is an exciting opportunity for those who enjoy working in a dynamic and fast-paced environment. As a member of our team, you will be responsible for registering patients, collecting and verifying insurance information, and processing preauthorization requests.Key Responsibilities:Coordinate...
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Patient Access Coordinator
1 week ago
Philadelphia, Pennsylvania, United States Greater Philadelphia Health Action Full timeResponsibilitiesGreet patients and visitors to the health centers in a friendly and courteous manner.Provide direction/information to patients, visitors, guests, and sales representatives professionally and cordially.Teach and assist patients with patient Kiosk.Complete accurate registration process in GPHA's Electronic Practice Management (EPM) System.
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Director of Patient Access Operations
2 weeks ago
Philadelphia, Pennsylvania, United States Jefferson Full timeJob SummaryWe are seeking a highly experienced Director of Patient Access Operations to lead our patient access teams across multiple facilities within the healthcare system. As a key member of our leadership team, you will be responsible for overseeing the efficient and effective functioning of patient access services, including registration, insurance...
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Patient Access Leadership Manager
2 weeks ago
Philadelphia, Pennsylvania, United States Jefferson Full timeAbout the RoleJoin our team at Jefferson as a Patient Access Leadership Manager, where you will play a pivotal role in shaping the future of healthcare. As a member of our leadership team, you will oversee patient access operations across multiple facilities within the healthcare system.Your primary responsibility will be to ensure the efficient and...
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Medical Office Assistant
1 week ago
Philadelphia, Pennsylvania, United States Temple University Full timeOverview:This is an exciting opportunity to join Temple Health as a Patient Access Representative. In this role, you will play a vital part in ensuring seamless patient registration, scheduling, and customer service experiences.Main Responsibilities:Insurance Verification and Data Entry: Accurately verify patient insurance information and enter data into our...
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Patient Access Specialist
3 weeks ago
Philadelphia, Pennsylvania, United States Temple University Full timeJob Summary:We are seeking a detail-oriented Call Center Specialist to join our team at Temple University. As a key member of our patient access team, you will be responsible for providing exceptional customer service and support to our patients and families.Key Responsibilities:Handle high-volume calls, emails, and chats from patients and families.Utilize...
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Patient Access Ambassador
2 weeks ago
Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full timeJob SummaryWe are seeking a compassionate and detail-oriented Patient Access Ambassador to provide top-notch service to our patients, families, and visitors. You will play a critical role in ensuring that every individual receives a warm and welcoming experience from the moment they enter our facilities.
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Patient Access Coordinator
1 week ago
Philadelphia, Pennsylvania, United States Temple University Full timeEnhance Patient Experience with Temple HealthWe are seeking a dedicated Patient Access Coordinator to join our team at Temple University. This role is an excellent opportunity for individuals who possess strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Responsibilities:Verify Patient Insurance...
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Patient Access Coordinator
2 weeks ago
Philadelphia, Pennsylvania, United States Temple Health Full timeAt Temple Health, our team of dedicated healthcare professionals works collaboratively to deliver exceptional patient care and outcomes. As a Physician Assistant, you will play a vital role in this mission, providing medical care and coordinating patient access across all disciplines. With a strong focus on quality and teamwork, we strive to foster a...
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Patient Access Operations Manager
2 weeks ago
Philadelphia, Pennsylvania, United States Jefferson Full timeJob OverviewAs a key member of the Jefferson team, we are seeking a highly skilled and experienced Patient Access Operations Manager to oversee the daily registration functions within our Patient Access scope. The ideal candidate will ensure the operational unit is staffed appropriately, promote a positive patient experience, and demonstrate strong verbal...
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Patient Access Services Director
1 week ago
Philadelphia, Pennsylvania, United States Jefferson Full time**About Us:**Jefferson is a dynamic university and health system with a broad reach across the Delaware Valley. We are the second-largest employer in Philadelphia and the largest health system in the city based on total licensed beds.As a Seamless Access Supervisor at Jefferson, you will be part of a team that is dedicated to improving lives through...
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Seamless Access Team Lead
1 week ago
Philadelphia, Pennsylvania, United States Jefferson Full time**Job Summary:**We are seeking a highly skilled Seamless Access Supervisor to join our team at Jefferson. The successful candidate will oversee the daily registration functions within Patient Access's scope of work, ensuring operational units are staffed appropriately and promoting a positive patient experience.The Seamless Access Supervisor will be...
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Patient Access Specialist
1 week ago
Philadelphia, Pennsylvania, United States Temple University Full timeOverviewTemple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices advancing the fight against disease. As a Patient Access Specialist, you will be part of this mission, ensuring patients are correctly registered for hospital services.
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Patient Access and Care Coordinator
2 weeks ago
Philadelphia, Pennsylvania, United States Philadelphia Corporation for Aging Full timeAbout the JobWe are seeking an experienced Patient Access and Care Coordinator to join our team at Philadelphia Corporation for Aging. As a key member of our care coordination team, you will be responsible for assessing the needs of individuals aged 60 and over who seek Home and Community Based Services.Your primary duties will include conducting assessments...
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Patient Access Manager
3 weeks ago
Philadelphia, Pennsylvania, United States FREEDOM CARE , LLC Full timeWelcome to FreedomCare, LLC, where we're dedicated to providing unparalleled home care services. As an Intake Specialist I, you'll play a vital role in ensuring our patients receive personalized attention and compassionate care. In this challenging yet rewarding position, you'll collaborate with our interdisciplinary team to coordinate patient admissions,...
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Patient Care Representative
1 week ago
Philadelphia, Pennsylvania, United States BioTAB Healthcare Full timeJob OverviewAs a Patient Care Representative with BioTAB Healthcare, you will play a vital role in providing pneumatic compression devices to patients as prescribed by physicians or referrals from therapists. This is an excellent opportunity to join a dynamic team and make a positive impact on people's lives.Main Responsibilities:Deliver exceptional patient...
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Syndication Team Lead, Access Networks
2 weeks ago
Philadelphia, Pennsylvania, United States Comcast Corporation Full timeAbout This RoleWe are seeking an experienced Product Manager to lead our Access Network Syndication team. The successful candidate will have a strong understanding of access network technologies and experience in managing product lines and/or solution architecture.Prioritize and curate the product roadmap with partners, capturing customer feature requests...
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Healthcare Access Coordinator
1 week ago
Philadelphia, Pennsylvania, United States Temple Health Full timeAbout the Job: We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Temple Health. As a key member of our 24/7 support team, you will serve as the single point of contact for internal and external customers, providing seamless access to physicians, employees, patients, programs, and services. This is an exciting...