Seamless Access Team Lead

3 weeks ago


Philadelphia, Pennsylvania, United States Jefferson Full time

**Job Summary:**

We are seeking a highly skilled Seamless Access Supervisor to join our team at Jefferson. The successful candidate will oversee the daily registration functions within Patient Access's scope of work, ensuring operational units are staffed appropriately and promoting a positive patient experience.

The Seamless Access Supervisor will be responsible for supervising efficient and compliant registration processes, prioritizing responsibilities to complete daily work requirements, and resolving departmental and patient problems as needed. This individual must also monitor key performance metrics to ensure goals are achieved.

In addition to these duties, the Seamless Access Supervisor will interact with co-workers, visitors, and other staff consistent with the values of Jefferson. They will maintain staffing schedules, manage resources, and ensure all vacancies are covered with minimum or no overtime. This role requires excellent written and oral communication skills, problem-solving abilities, and leadership qualities.

Required Skills:

  • 2+ years of patient registration experience
  • 3+ years of supervisory experience in a physician practice or hospital environment
  • Proficient with computer and Microsoft Office skills
  • Familiarity with healthcare EHR applications (e.g., EPIC, Cerner)
  • Excellent written and oral communication skills

Salary:** $65,000 - $85,000 per year, depending on experience. Location: Philadelphia, PA. Jefferson is an equal opportunity employer committed to diversity and inclusion.



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