Lead Intake/Scheduling Coordinator
3 weeks ago
The Siskin Children's Institute is seeking a highly skilled and detail-oriented Lead Intake/Scheduling Coordinator to join our team.
Key Responsibilities:- Coordinate patient care by completing accurate intake questionnaires with families, monitoring ABA referrals and waitlists, and communicating with referring medical providers as needed.
- Enter patient information into the Electronic Medical Record, answer telephones, take accurate messages, schedule and confirm appointments, track patient cancellations and staff absences.
- Provide excellent customer service, ensuring patients and families are informed and well cared for during their treatment.
- Manage referrals, checking folders, entering referrals, making follow-up calls, and determining documentation needs.
- High school diploma or GED-equivalent required; two or more years' experience in an ABA practice or pediatric health care industry preferred.
- Excellent computer and data entry skills, including typing speed and accuracy.
- Ability to work well with others, provide excellent service in demanding situations, and be flexible and multi-task in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Create and monitor employee profiles in EHR and messaging systems.
- Assist with oversight of scheduling team, update and monitor document management system in EHR.
- Coordinate with insurance and billing department to ensure benefits and eligibility requirements are met prior to service.
- Schedule new client assessments and ensure all necessary documentation has been completed to obtain authorization for services.
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Clinical Coordinator
4 weeks ago
Chattanooga, Tennessee, United States Siskin Children's Institute Full timeJob SummaryThe Clinical Coordinator - Intake and Scheduling will play a vital role in supporting the Applied Behavior Analysis (ABA) program at Siskin Children's Institute. This position is responsible for coordinating patient care, ensuring seamless communication between families and ABA staff, and maintaining accurate records.Key ResponsibilitiesCoordinate...
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Scheduling and Intake Coordinator
2 weeks ago
Chattanooga, Tennessee, United States Siskin Children's Institute Full timeThe Siskin Children's Institute is seeking a highly skilled and organized Patient Care Coordinator to support our ABA program. This role will work closely with our team to ensure the seamless coordination of patient care and scheduling.Key responsibilities will include:Coordinating patient care and scheduling appointments with families and referring medical...
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