Intake Coordinator

3 weeks ago


Chattanooga, Tennessee, United States BrightSpring Health Services Full time
Job Summary

We are seeking a highly skilled Intake Coordinator to join our team. As an Intake Coordinator, you will be responsible for the timely clearance of new referrals, ensuring that all intake forms are complete, clear, and within our scope of service.

You will obtain authorizations and re-authorizations as required by payers, enter patient demographic, insurance, and authorization information into our computer system, and communicate with other departments regarding the status of referrals.

Additionally, you will notify patients/families regarding coverage and payment responsibilities, understand which insurance companies have active contracts with us, and ensure that insurance verification is completed and authorization is in place prior to giving the referral to a Pharmacist.

This is a full-time position that requires a high school diploma/GED or equivalent, with a minimum of two years of experience collecting referral information in the healthcare market. You will also need experience working with all payer types, including Medicare, Medicaid, and commercial insurance companies.

We offer a competitive salary and benefits package, including medical, dental, and vision benefits, as well as a 401(k) retirement plan with employer match. If you are a motivated and detail-oriented individual who is passionate about delivering excellent patient care, we encourage you to apply for this exciting opportunity.

Responsibilities
  • Take Infusion Therapy referrals from referral sources
  • Ensure that all intake forms are complete, clear, and within our scope of service
  • Obtain authorizations and re-authorizations as required by payers
  • Enter patient demographic, insurance, and authorization information into our computer system
  • Communicate with other departments regarding the status of referrals
  • Notify patients/families regarding coverage and payment responsibilities
  • Understand which insurance companies have active contracts with us
  • Ensure that insurance verification is completed and authorization is in place prior to giving the referral to a Pharmacist
Qualifications
  • High School Diploma/GED or equivalent required
  • Minimum two years of experience collecting referral information in the healthcare market
  • Experience working with all payer types, including Medicare, Medicaid, and commercial insurance companies
  • Knowledge of insurance verification and pre-certification procedures
  • Understands the scope of services that we can provide
  • Strong verbal and written communication skills

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