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Housing Support Services Case Manager
2 months ago
Company Overview:
MBI Health Services, LLC is a licensed behavioral health organization dedicated to serving the D.C. Metropolitan Area. We offer a comprehensive array of services aimed at assisting both adults and children in regaining their confidence and stability. Our partnerships with esteemed government healthcare agencies enhance our ability to provide effective support.
The Permanent Supportive Housing Case Manager (PSHCM) plays a crucial role in delivering housing and support services to individuals and families experiencing chronic homelessness within the community. This position is grounded in the Housing First philosophy, which prioritizes providing immediate housing solutions without prerequisites, such as participation in treatment programs. We seek a compassionate and dedicated professional who is committed to fostering a supportive environment for at-risk populations.
Key Responsibilities:- Facilitate client support and engagement to address both immediate and long-term needs in a compassionate and structured manner.
- Promote outreach and engagement efforts to assist families and individuals in securing permanent supportive housing through collaboration with the Department of Human Services.
- Assist clients with housing applications and lease agreements, coordinating with landlords and contractors as necessary.
- Conduct initial property visits and support clients during unit inspections to ensure compliance with program standards.
- Collaborate with clients to create service plans, establish goals, and implement strategies to achieve these objectives, while regularly tracking and reporting progress.
- Complete comprehensive bio-psycho-social assessments for clients who have been housed.
- Perform ongoing home visits to evaluate client needs and make appropriate referrals.
- Network actively with community service providers and partner agencies to identify resources that can assist families.
- Engage clients through a minimum of four face-to-face meetings each month.
- Document client information in Housing and Homeless (HTH) databases, generating reports and processing financial assistance checks as needed.
- Organize and maintain weekly meetings based on client assessments.
- Keep detailed and up-to-date records for each client in accordance with DHS requirements.
- Communicate any issues related to consumer case management to the Team Lead and Program Manager.
- Provide data for weekly and monthly reporting purposes.
- Participate in all required training sessions mandated by the company and DHS.
- Attend scheduled supervision and office days as required.
- Assist clients with Activities of Daily Living (ADL) skills as necessary.
- Perform other relevant duties as assigned.
- Two to six years of experience in the homeless services sector (required).
- Bachelor's Degree.
- Experience in crisis management (preferred).
- Strong written and verbal communication skills.
- Excellent time management and organizational abilities.
- Proven case management skills with a successful track record.
- Understanding of the underlying causes of homelessness.
- Experience working with landlords and familiarity with local rental markets.
- Ability to thrive in a team-oriented environment.
- Capability to serve a diverse population effectively.
Salary Range: $52,000 - $55,000
MBI Health Services is committed to providing equal employment opportunities and prohibits discrimination and harassment of any kind. This policy applies to all employment terms and conditions.
We offer a competitive benefits package, including market salaries, paid time off, health insurance, dental and vision coverage, life insurance, a 401K plan with matching, employee referral benefits, and opportunities for professional growth.
MBI Health Services adheres to all relevant health mandates and will accommodate medical and religious exemptions as applicable.
Together, we can pave the way towards empowerment.
