Intake Coordinator

4 weeks ago


Chicago, Illinois, United States Northeast Family Services Full time
Job Summary

Northeast Family Services of Illinois is seeking a highly organized and detail-oriented Intake Coordinator to manage all aspects of the registration and admissions process in our Chicago office.

The ideal candidate will have a working knowledge of payer portals, co-pays, deductibles, and health insurance benefits, as well as excellent interpersonal skills and the ability to work well as part of a multidisciplinary team.

Bilingual in English / Spanish is a plus.

Responsibilities
  • Answer incoming calls and gather referral information
  • Verify insurance coverage and schedule clients' appointments
  • Work with therapists, clinicians, nurse practitioners, and peers to provide comprehensive care
  • Maintain accurate records and ensure confidentiality
Requirements
  • HS Diploma or equivalent required
  • Minimum of 2 years' experience in patient intake and scheduling
  • Bilingual English / Spanish preferred
  • Working knowledge of insurance benefits and authorizations
  • Proficient computer literacy, including Microsoft Office and Electronic Health Records (EHR)
Benefits
  • Health, dental & vision
  • 3 weeks paid vacation
  • 11 paid holidays
  • Generous sick time including mental health days
  • 401k retirement plan with up to 4% match


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