Restaurant Operations Manager
4 days ago
About Delect Foods
We are a fast-paced and dynamic company that operates a franchise of Taco Bell restaurants. As a Restaurant Operations Manager, you will play a critical role in ensuring the success of our locations.
Key Responsibilities
- Support the Restaurant General Manager (RGM) in managing daily restaurant operations, including managing great work shifts and completing administrative duties.
- In the absence of the RGM, provide leadership to ensure the restaurant consistently operates to Taco Bell standards.
- Oversee Team Members, Team Member Trainers, and Shift Leads to ensure they complete all assigned duties and provide excellent customer service.
- Assist the RGM with facility maintenance, talent acquisition, and development, as well as ensuring health and safety standards are met.
Assistant Manager Behaviors
- Solve customer complaints quickly and with a smile, providing a positive experience for our guests.
- Provide constructive feedback to restaurant team members in a positive and supportive manner.
- Adhere to cash, security, inventory, and labor policies and procedures to maintain a safe and efficient work environment.
- Read and understand reports, responding promptly to address any issues or concerns.
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