Cloud Contact Center Solutions Expert
1 month ago
As a Cloud Contact Center Engineer at Inficare, you will be responsible for designing, implementing, and maintaining cloud-based contact center solutions. To succeed in this role, you will need to have a strong understanding of NICE CXone and its various components, including ACD, IVR, Auto Dialer, OMNIChannel, WFM, Studio, and Interaction Analytics. Additionally, you will need to have experience with programming languages such as C#, C++, Java, JavaScript, and Python, as well as the ability to develop, maintain, and troubleshoot web service API calls. A minimum of 5 years of experience in a similar role is preferred.
Responsibilities:
- Design and implement cloud-based contact center solutions using NICE CXone
- Develop and maintain web service API calls
- Collaborate with cross-functional teams to ensure seamless integration of contact center solutions
- Troubleshoot and resolve technical issues related to contact center infrastructure
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Cloud Contact Center Solutions Expert
4 weeks ago
Lansing, Michigan, United States Inficare Full timeKey Skills and Experience:Proven expertise in Nice InContact CXone (ACD, IVR, Auto Dialer, OMNIChannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant) with a minimum of 5 years of experience.Hands-on experience with NICE CXOne Studio, preferred with 3+ years of experience.Proficiency in one or more software languages: C#, C++, Java, JavaScript,...
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Cloud Solutions Architect
4 weeks ago
Lansing, Michigan, United States Novalink Solutions Full timeJob Title: Cloud Solutions ArchitectJob Description:At Novalink Solutions, we are seeking a highly skilled Cloud Solutions Architect to lead our contact center solutions team. As a technical lead, you will be responsible for designing, developing, and implementing complex contact center solutions using NICE CXONE.Key Responsibilities:* Design and develop...
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Cloud Engineer
4 weeks ago
Lansing, Michigan, United States Della Infotech, Inc. Full timeJob Description: Della Infotech, Inc. is seeking a skilled Cloud Engineer to join our team. The ideal candidate will have experience with Nice InContact CXone and be able to develop, maintain, and troubleshoot webservice API calls. The position is a 1-year contract with a possible extension and requires a hybrid schedule with 2 days a week in office. Key...
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Cloud Solutions Architect
1 month ago
Lansing, Michigan, United States Novalink Solutions Full timeJob Title: Cloud Solutions ArchitectJob Summary:Novalink Solutions is seeking a skilled Cloud Solutions Architect to lead the implementation of complex contact center solutions. The ideal candidate will have experience with cloud-based SaaS/PaaS/IaaS providers and working with virtualized systems, including application servers, databases, and networking...
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Cloud Contact Center Solutions Specialist
4 weeks ago
Lansing, Michigan, United States Efficus, Inc. Full timeContact Center Technical LeadWe are seeking a highly skilled Contact Center Technical Lead to join our team at Efficus, Inc. The ideal candidate will have a strong background in contact center engineering and technical leadership.Key Responsibilities: Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR...
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Cloud Solutions Architect
1 month ago
Lansing, Michigan, United States HighCloud Solutions Full timeJob Title: Cloud Solutions ArchitectJob Description:Nice CXOne InContact Contact Center Engineer This is a technical lead role working with cross-functional teams and agency business teams to support and implement complex agency contact center solutions. Specifics below:Confident in a client-facing role and possess the ability to manage multiple...
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Cloud Solutions Architect
1 month ago
Lansing, Michigan, United States I2USystems Inc Full timeJob Title: Cloud EngineerJob Summary:We are seeking a highly skilled Cloud Engineer to join our team at I2USystems Inc. The successful candidate will be responsible for designing, implementing, and maintaining cloud-based contact center solutions using NICE CXone.Key Responsibilities:Design and develop cloud-based contact center solutions using NICE...
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Cloud Infrastructure Specialist
1 month ago
Lansing, Michigan, United States Novalink Solutions LLC Full timeJob Title: Cloud EngineerJob Summary:We are seeking a highly skilled Cloud Engineer to join our team at Novalink Solutions LLC. As a Cloud Engineer, you will be responsible for designing, developing, and deploying cloud-based solutions for our contact center clients.Key Responsibilities:Design and implement cloud-based infrastructure for contact center...
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Cloud Solutions Architect
4 weeks ago
Lansing, Michigan, United States HighCloud Solutions Full timeCloud Solutions ArchitectJob SummaryHighCloud Solutions seeks a skilled Cloud Solutions Architect to work with our ORS Development and Operations Teams. The Systems Analyst will analyze the current system architecture and research emerging technologies to prepare for system changes, specifications, and configuration of software program code evaluation, and...
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Technical Lead for Contact Center Solutions
3 weeks ago
Lansing, Michigan, United States ACL Digital Full timeContact Center Specialist RoleJoin ACL Digital as a technical lead to design and implement complex contact center solutions.Key Responsibilities:Lead cross-functional teams to support and implement contact center solutions.Coordinate release planning, development, testing, and releases on multiple agencies IVR enhancements.Design call flow, chat, and...
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Cloud Solutions Architect
4 weeks ago
Lansing, Michigan, United States Oracle Full timeCloud Solutions ArchitectOracle is seeking a highly skilled Cloud Solutions Architect to join our team. As a Cloud Solutions Architect, you will be responsible for designing and implementing cloud-based solutions for our customers. You will work closely with our sales team, customers, and engineering teams to understand customer requirements and propose...
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AWS Cloud Solutions Architect
4 weeks ago
Lansing, Michigan, United States Hudson Data Full timeJob Title: AWS Cloud EngineerDescription: Hudson Data is seeking an experienced AWS Cloud Engineer to support and complete tasks necessary to design and implement cloud solutions for DTMB agency services supporting MDHHS. The ideal candidate will have a strong background in cloud technologies, architecture design, and hands-on experience with cloud platforms...
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Lansing, Michigan, United States Saxon Global Full timeJob SummaryAs a Salesforce Developer at Saxon Global, you will be responsible for designing, developing, and implementing customizable solutions within Salesforce based on CRM needs for the Michigan Enterprise Contact Center team at the Department of Technology, Management, and Budget. Your primary focus will be on ensuring that technical requirements align...
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Delivery Solutions Expert
1 month ago
Lansing, Michigan, United States Broadridge Financial Solutions , Inc. Full timeAbout the RoleWe are seeking a highly skilled Delivery Solutions Expert to join our team at Broadridge Financial Solutions, Inc. As a key member of our organization, you will play a critical role in supporting our business teams by handling the configuration and onboarding actions for our digital products.Key ResponsibilitiesBalance technology and business...
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Cloud Solutions Sales Professional
4 weeks ago
Lansing, Michigan, United States Oracle Full timeJob DescriptionWe are seeking a skilled Cloud Solutions Sales Professional to drive sales of Oracle's License Technology Solutions, including Database, Middleware, Integration, and Security, to commercial customers.The ideal candidate will have 2+ years of experience in Cloud/SaaS/Technology sales and a proven track record of sales success.Responsibilities...
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Lansing, Michigan, United States Saxon Global Full timeJob SummaryAs a Salesforce Developer at Saxon Global, you will be responsible for designing, developing, and implementing customizable solutions within Salesforce based on CRM needs for the Michigan Enterprise Contact Center team at the Department of Technology, Management, and Budget. This role requires a strong understanding of Salesforce development,...
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Infrastructure Solutions Architect
1 month ago
Lansing, Michigan, United States HighCloud Solutions Full timeJob Title: Infrastructure Solutions ArchitectWe are seeking an experienced Infrastructure Solutions Architect to join our team at HighCloud Solutions. As a key member of our infrastructure team, you will be responsible for designing and implementing scalable and secure cloud infrastructure solutions.Key Responsibilities:Design and implement cloud...
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Cloud Engineer
1 month ago
Lansing, Michigan, United States TEKsystems Full timeJob SummaryWe are seeking a highly skilled Cloud Engineer to join our team as a Technical Lead. In this role, you will be responsible for designing, developing, and deploying complex contact center solutions using cloud-based technologies.As a Cloud Engineer, you will work closely with cross-functional teams to support and implement IVR enhancements, build...
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Cloud Systems Architect
4 weeks ago
Lansing, Michigan, United States RICEFW Technologies Full timeRole OverviewNICE CXONE InContact Contact Center Engineer This is a technical lead role working with cross-functional teams and agency business teams to support and implement complex agency contact center solutions. The ideal candidate will have a strong background in cloud-based SaaS/PaaS/IaaS providers and working with virtualized systems, including...
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Software Engineer
1 month ago
Lansing, Michigan, United States Oracle Full timeJob DescriptionOracle is seeking a talented Software Engineer to join our Cloud Solutions team. As a Software Engineer, you will be responsible for designing and building innovative new systems from the ground up, using your knowledge and creativity to solve challenging unique problems.The Program:Our future success depends on hiring great people like you:...