Seasonal Order Entry Specialist

3 days ago


Burr Ridge, Illinois, United States 1-800-Flowers Full time
Order Entry Associate Job Description

We are seeking a detail-oriented and organized Order Entry Associate to join our team. As an Order Entry Associate, you will be responsible for accurately processing customer orders and providing exceptional customer service.

Key Responsibilities:
  • Enter customer orders into our system with high accuracy and efficiency
  • Process requests for returns, credits, and cancellations
  • Communicate effectively with customers to resolve issues and concerns
  • Meet and exceed order entry metrics, customer satisfaction, and quality scores
Requirements:
  • Fast typing skills and ability to navigate multiple computer applications
  • Excellent communication and problem-solving skills
  • Ability to work effectively in a team environment and maintain a positive attitude
  • High School Diploma or equivalent required; College degree in Communications or Business Administration preferred
About Us:

1-800-Flowers is a premier provider of distinctive keepsake items featuring a broad assortment of customizable products and one-of-a-kind designs. Our industry-leading personalization capabilities include laser engraving, embroidery, sublimation, UV printing, sandblasting, digital printing, and more.

We are part of the 1-800-FLOWERS.COM, Inc. family of brands, which includes 1-800-Flowers, Harry & David, and more. Our commitment to diversity and inclusion is at the heart of everything we do, and we strive to create a culture where our team members, customers, and partners feel valued and empowered.



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