Customer Service Excellence Representative
10 hours ago
Rachel Beranek - State Farm Agent is a leading insurance agency committed to delivering exceptional customer experiences. We are seeking a skilled customer service professional to join our team and help drive our success.
Job Title: Customer Service RepresentativeThis is an exciting opportunity to join a dynamic team and make a real difference in the lives of our customers. As a Customer Service Representative, you will play a critical role in delivering exceptional customer experiences that drive business growth and build strong relationships with our clients.
Key ResponsibilitiesYour key responsibilities will include:
- Providing prompt, accurate, and friendly customer service.
- Establishing strong customer relationships and following up as needed.
- Using a customer-focused, needs-based review process to educate customers about insurance options.
To succeed in this role, you will need:
- Excellent Communication Skills:You must have excellent communication skills to effectively assist customers and coordinate with other team members.
- Attention to Detail:You should possess a high level of attention to detail to ensure accuracy and efficiency in your work.
- Problem-Solving Skills:You must be proactive in problem-solving and able to effectively resolve customer issues.
- Dedication to Customer Service:You should be dedicated to providing exceptional customer service and building strong relationships with our clients.
We offer a competitive compensation package, including:
- Hourly Pay Plus Commission/Bonus:$25/hour + commission/bonus
- Paid Time Off:Vacation and personal/sick days
- Health Benefits:Coverage for employees and dependents
- Valuable Career-Building Experience:Opportunities to develop new skills and advance in your career
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