Customer Care Specialist
4 weeks ago
At Johnson Controls, we're committed to reimagining the performance of buildings to serve people, places, and the planet. As a Customer Care Representative, you'll be part of our diverse distributed team, making a meaningful impact by helping clients envision and build safer communities.
What We Offer- Competitive Compensation and Bonus Plan
- Paid Time Off and Comprehensive Benefits Package
- Extensive Product and On-the-Job Training Opportunities
- Collaborative Team Environment and Dedication to Safety
- Company Vehicle and Employee Discount Programs
As a Customer Care Representative, you'll represent our Fire Life Safety Systems, growing partnerships with large existing and new accounts in multiple verticals. You'll sell sophisticated products for our Fire Life Safety Systems, working in a culture of teamwork and flexibility.
- Drive wider and deeper account penetration with new and existing accounts, growing and maintaining positive relationships with all departments and key decision makers.
- Develop and maintain relationships with Fire Life Safety Systems consultants and A&E firms, new construction marketplace stakeholders, and product manufacturers.
- Conduct physical surveys to identify Fire Life Safety Systems needs and concerns, and assist in design of the Fire system.
- Prepare and present sales presentations and proposals, translating features into benefits in a consultative and solution-selling manner.
- Fire Life Safety Systems Industry Experience Required
- Proven Experience in Fire Life Safety Systems
- Minimum of 5 Years' Experience as a Successful Sales Representative
- Excellent Oral, Written, and Presentation Skills
- Able to Develop and Cultivate Effective Internal and External Relationships
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