Food and Beverage Service Ambassador

13 hours ago


San Antonio, Texas, United States SeaWorld Parks & Entertainment Full time

At SeaWorld Parks & Entertainment, we're passionate about delivering exceptional guest experiences. As a Food and Beverage Service Ambassador, you'll play a vital role in ensuring our guests have a memorable dining experience in our various venues, including restaurants, carts, and specialty snack carts.

Key Responsibilities:

  • Enthusiastically greet and welcome guests
  • Provide information on food and beverage products
  • Assist with serving styles, from fine dining to buffet and picnics
  • Serve alcoholic beverages according to company standards
  • Make recommendations to fit each guest's needs
  • Support dietary restrictions, allergies, and special needs
  • Take orders and ensure prompt execution
  • Maintain a clean working environment
  • Work as part of a team to increase productivity and provide excellent guest service

Requirements:

  • At least 18 years old
  • Valid driver's license and a driving record that complies with SEA standards
  • Minimum one year food service experience, with catering or banquet experience preferred
  • Commitment to exceptional guest service
  • Ability to learn and use point of sale systems
  • Outstanding communication and interpersonal skills
  • Strong organizational and multi-tasking abilities
  • Ability to lift, carry, push, and pull up to 50 lbs
  • Ability to work indoors and outdoors in various weather conditions
  • Ability to complete required training, including ServSafe and RCS Responsible Vendor Training
  • Flexibility in working varied shifts

Perks:

  • $11.00 per hour
  • Free park admission
  • Discounts on park admission tickets and passes for family and friends
  • Park discounts on food, merchandise, etc.
  • Scholarship opportunities
  • Exclusive employee events and giveaways

SeaWorld Parks & Entertainment is an equal opportunity employer.



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