Automotive Parts Manager
2 weeks ago
We are seeking an ambitious and detail-oriented Assistant Parts Manager to join our team at Sentry West Mazda. As a key member of our Parts Department, you will play a crucial role in ensuring the smooth operation of our service and sales operations.
Key Responsibilities:
- Assist the Parts Manager in daily operations, including managing inventory, coordinating with the service department, and ensuring customer satisfaction.
- Help manage inventory levels, including ordering, receiving, and organizing parts.
- Ensure that parts are available and ready for service technicians in a timely manner.
- Collaborate with the service team to ensure accurate and efficient parts usage.
- Provide exceptional customer service to both internal and external customers.
- Process orders, returns, and warranty claims promptly and accurately.
- Assist in maintaining accurate records of all parts transactions.
- Stay updated on Mazda product lines, parts, and services.
- Train and mentor staff in the Parts Department.
- Handle Parts Department in the absence of the Parts Manager.
To be successful in this role, you will need:
- 2+ years of experience in an automotive parts department (Mazda experience preferred but not required).
- Knowledge of automotive parts, inventory management, and dealership processes.
- Strong organizational skills with attention to detail.
- Excellent communication and customer service skills.
- Proficiency with parts management software and basic computer skills.
- Ability to multitask and work in a fast-paced environment.
- A positive, team-oriented attitude with a desire for career growth.
We offer a competitive salary and benefits package, including:
- A salary range of $60-80k.
- Employee discounts on Mazda vehicles and parts.
- Ongoing training and development opportunities.
- A supportive team culture in a fast-growing dealership.
We are an equal opportunity employer and welcome applications from all qualified candidates. A valid driver's license is required. We strive to maintain a drug-free workplace and all offers of employment are contingent on a drug screen for substances illegal in the state of Massachusetts.
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