Customer Service Ambassador

1 day ago


New Bern, North Carolina, United States Chad Sittig - State Farm Agent Full time
Job Overview

Chad Sittig - State Farm Agent is seeking a highly motivated and customer-focused professional to join their team as a Customer Service Representative. This role offers a unique opportunity to grow your career in a dynamic and supportive environment.

Key Responsibilities
  • Establish and Maintain Customer Relationships
    • Build and nurture strong relationships with clients to ensure exceptional customer service and retention.
  • Provide Accurate and Friendly Customer Service
    • Respond to customer inquiries and resolve issues in a timely and professional manner.
    • Communicate effectively with customers to understand their needs and provide personalized solutions.
  • Collaborate with the Agent to Achieve Marketing Goals
    • Work closely with the agent to develop and implement marketing strategies to drive business growth and increase customer engagement.
Benefits and Opportunities
  • Competitive Compensation and Benefits Package
    • Hourly pay plus commission/bonus structure to ensure a competitive income.
    • 401K plan and health benefits to support your financial well-being.
  • Opportunities for Growth and Advancement
    • Develop your skills and expertise in a dynamic and supportive environment.
    • Opportunities for advancement within the agency to take on new challenges and responsibilities.
Requirements
  • Previous Sales Experience
    • Proven sales experience in a customer-facing role, preferably in the insurance industry.
  • Excellent Communication and Interpersonal Skills
    • Strong written and verbal communication skills to effectively interact with customers and colleagues.
    • Ability to build strong relationships with customers and colleagues.
  • Organizational and Problem-Solving Skills
    • Ability to prioritize tasks and manage multiple projects simultaneously.
    • Proactive approach to problem-solving and issue resolution.


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