Front Desk Associate

11 hours ago


San Mateo, California, United States Equinox Full time
Front Desk Associate Opportunity

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Equinox in San Mateo. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a seamless experience.

  • Professionally greet members and guests, creating a welcoming atmosphere
  • Scan membership IDs and answer phones in a timely and efficient manner
  • Respond to member inquiries and resolve any issues or discrepancies
  • Update member accounts as needed and maintain a clean and organized workspace
  • Provide exceptional customer service, ensuring a positive experience for all members and guests

Requirements:

  • Reliable, professional, and computer literate
  • Excellent communication and interpersonal skills
  • Ability to work a variety of shifts, including opening, closing, and mid-day shifts

What We Offer:

  • Competitive salary and benefits package
  • Complimentary club membership
  • Opportunities for professional growth and development

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