Front Desk Associate
11 hours ago
We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Equinox in San Mateo. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a seamless experience.
- Professionally greet members and guests, creating a welcoming atmosphere
- Scan membership IDs and answer phones in a timely and efficient manner
- Respond to member inquiries and resolve any issues or discrepancies
- Update member accounts as needed and maintain a clean and organized workspace
- Provide exceptional customer service, ensuring a positive experience for all members and guests
Requirements:
- Reliable, professional, and computer literate
- Excellent communication and interpersonal skills
- Ability to work a variety of shifts, including opening, closing, and mid-day shifts
What We Offer:
- Competitive salary and benefits package
- Complimentary club membership
- Opportunities for professional growth and development
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