Front Desk Associate

1 month ago


San Mateo, California, United States Equinox Full time
Front Desk Associate Opportunity

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Equinox in San Mateo. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a seamless experience.

Key Responsibilities:
  • Professionally greet members and guests, creating a welcoming atmosphere
  • Scan membership IDs and update accounts as needed
  • Answer phones and respond to member inquiries
  • Provide exceptional customer service, addressing concerns and resolving issues
  • Maintain a clean and organized work area, ensuring a positive environment
  • Work a variety of shifts, including opening, closing, and mid-day shifts
  • Assist other departments as needed, supporting the overall success of the club
Requirements:
  • Reliable, professional, and computer literate
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Physical ability to stand for long periods, walk, and perform other essential job functions
What We Offer:
  • Competitive salary and benefits package
  • Complimentary club membership
  • Perks and incentives with our products and services

At Equinox, we are passionate about high-performance living and strive to create an exceptional experience for our members. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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