Customer Service Representative
2 days ago
Customer Service Representative - Housing Support
Company OverviewAt Leidos, we are dedicated to making a difference in the world by providing innovative solutions that make it safer, healthier, and more efficient. Our team of experts works together to deliver exceptional results and make a lasting impact.
SalaryThe estimated annual salary for this position is $37,440 - $40,800 based on an hourly rate of $18-$20 per hour.
Job DescriptionThis position supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all. As a Customer Service Representative - Housing Support, you will provide excellent customer service to connect renters, tenants, and property managers with resources and referrals to meet their rental needs.
You will also assist homebuyers and homeowners with requests related to purchasing and owning a home. This is a great opportunity to gain knowledge of HUD rental assistance programs and to learn about FHA Housing Administration (FHA) mortgage programs through ongoing training.
Required Skills and Qualifications- High School diploma or General Educational Development (GED) certificate
- Minimum of 2 years of property management experience
- Minimum of 1 year of contact center experience or telephone customer service experience
- Monday - Friday schedule with no weekend work
- Access to benefits on day one including medical and dental insurance, 401K, Life, AD&D, Voluntary Disability plans
- Immediate and ongoing training to support your success
- Discounted Leidos stock purchase and other Employee Discounts
- Company-wide career mobility
- Company-sponsored Public Trust eligibility upon hire
- Eligibility for a $3,000 referral bonus
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