Customer Service Representative

6 days ago


Marquand, Missouri, United States Recruit Monitor Full time
About the Job

As a Customer Service Representative with Recruit Monitor, you will play a vital role in delivering exceptional customer experiences to our clients. We are seeking a highly skilled and motivated individual to join our team as a TRICARE Representative working remotely from home.

Our company is committed to making healthcare easier for those we serve, and we believe that this role is an excellent opportunity for someone who is passionate about providing top-notch customer service.

Responsibilities:
  • Answer inquiries from beneficiaries, providers, and other affiliated representatives or groups regarding TRICARE eligibility, benefit determinations, and claims adjudication questions or problems.
  • Apply appropriate provisions of TRICARE regulations, interpretations, and procedural directives in making determinations on eligibility and benefits to determine appropriate responses to inquiries.
  • Obtain and analyze claims data to determine specific problem areas, including external communication to obtain data.
  • Complete research and provide final resolution to inquiries within contractual requirements.
  • Communicate with inquirers to determine appropriate authorization or referral of services.
  • Submit claims for adjudication, correction, payment, or review as appropriate.
  • Educate providers on billing requirements of TRICARE to reduce claim problems.
  • Deal tactfully with people in a wide variety of situations to convey a favorable corporate image.
  • Respond to inquirers using various forms of communication (written letter, telephone, web, or email) within time frames to exceed contractual standards.
  • Collect and record data for Customer Service records and computer analysis.
  • Inform supervisory staff of system problems when identified, researching problems to provide backup data and examples when needed.


  • Marquand, Missouri, United States EZCORP Full time

    **About EZCORP**We are a dynamic organization seeking motivated individuals to join our team as Retail Customer Service Representatives. As a member of our customer service team, you will be responsible for providing excellent customer service by greeting customers, interacting with customers in person and on the phone, processing sales, loans, and...


  • Marquand, Missouri, United States Workoo Technologies Full time

    About the job: Front Office & Data Entry Operator (Remote)Job DescriptionWe are seeking a highly skilled and organized individual to join our front office team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service by answering phone calls, responding to inquiries, and resolving...


  • Marquand, Missouri, United States Domino's Franchise Full time

    As an RPM Delivery Driver, you will play a key role in representing Domino's to our customers. This position offers the opportunity to be involved in all aspects of store operations, with the potential to earn cash daily. Your professionalism and optimism are crucial in creating a positive experience for customers, as you serve as the face of Domino's...


  • Marquand, Missouri, United States Ulta Beauty Full time

    We are seeking a Customer Service Representative - Beauty to join our team at Ulta Beauty. As a key member of our sales floor team, you will be responsible for making eye contact and greeting each guest entering the store, determining their needs, and answering questions about products and services.About the PositionThis is a seasonal position with an...


  • Marquand, Missouri, United States Berkshire Production Supply Full time

    Company OverviewPtsolutions is the leading supplier of industrial tools in the Midwest and one of the top 100 distributors in the United States. With over 40 locations across the country and more than 1,000,000 square feet of warehouse space, we continuously expand our product offerings while providing responsive personal service and same-day shipping.We...


  • Marquand, Missouri, United States Medical Service Company Full time

    We are seeking a highly skilled and empathetic Customer Service Specialist to join our Sleep Contact Center team. As a representative of Medical Service Company, you will play a crucial role in delivering exceptional patient experiences and driving our mission forward.About the JobThis is a full-time position offering competitive pay, starting at $17.00 per...


  • Marquand, Missouri, United States Insite Managed Solutions Full time

    Contact Center Support ExpertInsite Managed Solutions is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers via telephone, email, text message, and social media.This is an excellent opportunity to work with a...


  • Marquand, Missouri, United States Wal-Mart Stores , Inc. Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate in the Apparel Department. In this role, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive store environment.About YouYou have a strong passion for...


  • Marquand, Missouri, United States RaceTrac Full time

    Job Summary:We are seeking a highly skilled and customer-centric Convenience Store Team Member to join our team at RaceTrac. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and driving sales growth.Key Responsibilities:Provide prompt, friendly,...


  • Marquand, Missouri, United States The Normal Brand Full time

    Job DescriptionKey Responsibilities:Greet guests with a smile and provide excellent customer serviceGet to know your customers and suggest products based on their needsReplenish sales floor as needed and maintain a clean storePromote a safe and clean environment for customers and staffRequirements:Eager to learn through feedback and solve problems in a...


  • Marquand, Missouri, United States Comcast Full time

    About the Job: We are looking for a highly motivated and results-driven sales professional to join our team as a Customer Experience Representative.Responsibilities:Develop and maintain strong relationships with customersIdentify and pursue sales opportunities to meet or exceed targetsProvide exceptional customer service and supportRequirements:2+ years of...


  • Marquand, Missouri, United States Medical Service Company Full time

    We are seeking a highly motivated and organized Sleep Center Representative to join our team at Medical Service Company. As a representative, you will be the primary point of contact for patients inquiring about PAP therapy, scheduling appointments with respiratory therapists, and ensuring excellent customer service.This role requires proficiency in company...


  • Marquand, Missouri, United States Aarons Full time

    Job DescriptionWe are seeking a highly skilled Customer Accounts Representative to join our team at Aaron's. As a Customer Accounts Representative, you will play a crucial role in building relationships with our customers and driving payment collections and lease agreement renewals.The ideal candidate will have excellent interpersonal and communication...


  • Marquand, Missouri, United States DISH Full time

    Job SummaryDISH is redefining the future of connectivity by delivering innovative solutions to customers across the country.About DISHA pioneer in the industry for over 40 years, DISH offers a wide range of services including satellite television, live-streaming, smart home installation, mobile plans, and more.Our TechniciansWe are seeking highly motivated...


  • Marquand, Missouri, United States Davidson Hospitality Group Full time

    Job Description:Detailed job description of a Telephone/PBX/AYS Operator at Davidson Hospitality Group.About the JobThe ideal candidate will have excellent communication skills, be able to work in a fast-paced environment and provide exceptional customer service.Main ResponsibilitiesAnswer incoming calls and direct them to the appropriate department;Provide...


  • Marquand, Missouri, United States Cheddar's Full time

    About Cheddar's">At Cheddar's, we're committed to providing exceptional dining experiences for our guests. As a To Go Specialist, you'll play a key role in ensuring that every guest leaves satisfied.">Your Responsibilities:">">Build strong relationships with guests by taking orders and handling pick-ups with a smile;">Verify accuracy and timeliness of guest...


  • Marquand, Missouri, United States The Kroger Company Full time

    OverviewThe Kroger Company is a leading retailer in the United States, operating over 2,700 stores across multiple formats. We are committed to delivering exceptional customer experiences and providing our associates with opportunities for growth and development.


  • Marquand, Missouri, United States Recruit Monitor Full time

    About Our TeamWe are a dynamic team of professionals dedicated to delivering exceptional customer experiences. As a TRICARE Representative, you will join a collaborative and supportive environment where teamwork, open communication, and continuous learning are encouraged.Why Join Us?Pursue a rewarding career in customer service with opportunities for growth...


  • Marquand, Missouri, United States BankTalent HQ Full time

    At BankTalent HQ, we're seeking a skilled Customer Service Representative to join our team. This role offers a competitive salary of $45,000 - $60,000 per year.Job DescriptionWe are looking for an individual who can provide high-quality customer service to all clients, upholding the 'Culture of Excellence' and ensuring client satisfaction.Promote Bank...


  • Marquand, Missouri, United States Lockhart Auto Collison Center Full time

    Job Description:We are seeking a highly skilled and energetic individual to fill the role of Customer Service Representative at Lockhart Collision Center. As the first point of contact for our guests, this position plays a critical role in ensuring a positive experience for all who visit our establishment.Key Responsibilities:Answer phones and direct calls...