Customer Service Representative

7 days ago


Marquand, Missouri, United States EZCORP Full time

**About EZCORP**

We are a dynamic organization seeking motivated individuals to join our team as Retail Customer Service Representatives. As a member of our customer service team, you will be responsible for providing excellent customer service by greeting customers, interacting with customers in person and on the phone, processing sales, loans, and extensions, and performing opening and closing store duties.

Compensation

The estimated salary for this role is between $13.00/hr to $15.00/hr based on experience. Additionally, there is monthly uncapped bonus potential paid on store and individual performance.

About the Role

  • As a Retail Customer Service Representative, you will have the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more.
  • You will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.
  • Other customer service duties include, but are not limited to, providing excellent customer service, processing sales, loans, and extensions, and performing opening and closing store duties.

Requirements

  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Ability to multitask
  • Able to pass a criminal background check and drug test


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