Member Services Coordinator

1 day ago


Tacoma, Washington, United States Costco Full time

Job Description:

The Member Services Coordinator is responsible for providing exceptional customer service to Costco members, processing membership transactions, and promoting membership programs. This role requires strong communication skills, attention to detail, and the ability to work effectively in a team environment.

About the Job:

You will be the first point of contact for many members, so excellent communication and interpersonal skills are essential. You will also be responsible for maintaining accurate records, processing payments, and resolving any issues that may arise.

Key Responsibilities:

  • Process membership transactions, including sign-ups, renewals, and added cards.
  • Provide information about membership programs, warehouse services, and credit options.
  • Assist members with item availability, issue replacement cards, and provide a high level of customer service.
  • Process membership and merchandise returns for cash or credit.

Benefits:

A competitive salary range of $50,000 - $70,000 per year, depending on experience and location, plus a comprehensive package of benefits, including paid time off, health insurance, and retirement plans.



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