Fitness Services Coordinator
1 day ago
We are seeking a dedicated Customer Engagement Representative to join our team at Planet Fitness. As a key member of our staff, you will be responsible for providing top-notch customer service to our members, prospective members, and guests.
About the Role:- Provide exceptional customer service through various interactions, including phone calls, in-person conversations, and online communication.
- Check members into the system, handle front desk activities, and facilitate new member sign-ups.
- Take prospective members on tours and respond to their questions and concerns in a timely and professional manner.
Required Skills and Qualifications:
- Excellent communication and interpersonal skills.
- Prior experience in customer-facing roles or related fields is preferred.
- Able to work in a fast-paced environment with multiple priorities and deadlines.
- High school diploma or equivalent required; post-secondary education in a related field an asset.
Benefits:
- A competitive hourly rate of $16.53.
- A comprehensive benefits package, including medical, dental, and vision coverage, as well as flexible spending accounts and a 401(k) plan.
- The opportunity to grow and develop your career within a dynamic and supportive team.
Location: Our club is located in [insert location], offering a unique blend of community spirit and modern amenities. If you're passionate about delivering exceptional customer experiences and want to be part of a vibrant team, we encourage you to apply
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