Fitness Services Coordinator

1 day ago


Tacoma, Washington, United States Planet Fitness Full time
Deliver Exceptional Member Experiences

We are seeking a dedicated Customer Engagement Representative to join our team at Planet Fitness. As a key member of our staff, you will be responsible for providing top-notch customer service to our members, prospective members, and guests.

About the Role:
  • Provide exceptional customer service through various interactions, including phone calls, in-person conversations, and online communication.
  • Check members into the system, handle front desk activities, and facilitate new member sign-ups.
  • Take prospective members on tours and respond to their questions and concerns in a timely and professional manner.

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills.
  • Prior experience in customer-facing roles or related fields is preferred.
  • Able to work in a fast-paced environment with multiple priorities and deadlines.
  • High school diploma or equivalent required; post-secondary education in a related field an asset.

Benefits:

  • A competitive hourly rate of $16.53.
  • A comprehensive benefits package, including medical, dental, and vision coverage, as well as flexible spending accounts and a 401(k) plan.
  • The opportunity to grow and develop your career within a dynamic and supportive team.

Location: Our club is located in [insert location], offering a unique blend of community spirit and modern amenities. If you're passionate about delivering exceptional customer experiences and want to be part of a vibrant team, we encourage you to apply



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