Operations Manager

4 weeks ago

Princeton, New Jersey, United States Princeton University Full time
About the Role

The Bridging Divides Initiative (BDI) at Princeton University is seeking a highly skilled and experienced Manager of Operations to join our team. This is a full-time position that will work closely with the Chief Operations Officer to support the management of BDI's day-to-day operations, including staffing, systems, procurement, and organizational culture.

The successful candidate will have a strong systems orientation, excellent judgment, and creative problem-solving skills. They will be able to navigate complex organizational structures and have experience in operations management and/or human resources. The ideal candidate will be a self-reliant, flexible, and proactive team player who can effectively interface with different departments of Princeton University, senior management, and staff.

The Manager of Operations will be responsible for managing the details of all role types, including Dean of Faculty, HR hires, casual hourlies, and contractors. They will also lead the procurement process, identify operational needs, and roll out solutions to achieve greater efficiency and accuracy.

The successful candidate will have a Bachelor's degree or higher in a related field and at least 7-10 years of experience in operations management and/or human resources. They will also have excellent written, oral, interpersonal, and presentation skills.

Responsibilities
  • Staffing and Hiring: Manage and oversee hiring processes, including recruitment, drafting and revising job descriptions, application review and interview processes, managing onboarding and offboarding processes, renewals, extensions, and assisting with annual performance review and ongoing feedback processes.
  • Organizational Systems and Processes: Identify operational needs and roll out solutions to achieve greater efficiency and accuracy.
  • Procurement: Lead the procurement process, including working with vendors to onboard them, process agreements, and track invoices and payments.
  • Project Management: Roll out standards and norms around project management, building capacity for project management across the team, and supporting the tracking of activities, impact, and deadlines for various activities.
  • People Management: Manage between 2-4 direct reports, supporting and guiding them in their professional development and ensuring they have the adequate support and resources to effectively perform their duties.
  • Organizational Culture: Identify best practices in the development of organizational culture and manage the roll-out of related processes, programs, and activities.
Qualifications
  • Strong systems orientation and experience in operations management and/or human resources.
  • Excellent judgment and creative problem-solving skills.
  • Ability to navigate complex organizational structures.
  • Excellent written, oral, interpersonal, and presentation skills.
  • Ability to operate as an effective tactical as well as a strategic thinker.
  • Ability to thrive in a fast-paced environment and crisis response environments.
  • Bachelor's degree or higher in a related field.

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