Business Operations Manager
4 weeks ago
We are seeking a highly skilled Business Operations Manager to join our team at Princeton University. The successful candidate will be responsible for providing leadership and guidance to our retail operations team, ensuring the delivery of exceptional customer service and the maintenance of high standards of food safety and sanitation.
Key Responsibilities- Provide leadership and guidance to the retail operations team, ensuring the delivery of exceptional customer service and the maintenance of high standards of food safety and sanitation.
- Develop and implement strategies to improve operational efficiency and reduce costs.
- Monitor and analyze sales data and customer feedback to inform business decisions.
- Collaborate with cross-functional teams to ensure seamless execution of events and promotions.
- Ensure compliance with all relevant laws, regulations, and university policies.
- Bachelor's degree in Hospitality, Business, or related field.
- Minimum 4-6 years of progressive experience in retail operations management.
- Proven track record of delivering exceptional customer service and maintaining high standards of food safety and sanitation.
- Strong analytical and problem-solving skills, with ability to interpret data and make informed business decisions.
- Excellent communication and interpersonal skills, with ability to work effectively with diverse stakeholders.
- Experience with FoodPro and other food service management systems.
- Knowledge of local, state, and federal nutritional guidelines.
- Managing in a union environment.
Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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