Customer Service Representative

4 weeks ago


Gray, Georgia, United States Krystal Full time

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our guests, operating the cash register, and maintaining a clean and welcoming environment.

Key Responsibilities:
  • Communicate effectively with guests, teammates, and managers in a positive and professional manner.
  • Maintain the highest level of hospitality and ensure that every guest has a positive experience.
  • Operate the cash register accurately and efficiently, handling cash and credit transactions.
  • Present orders to guests in a timely and accurate manner, ensuring that all necessary items are included.
  • Thank guests for their business and encourage them to return.
  • Generate additional sales by suggesting menu items to guests.
  • Responsible for verifying the register at the beginning of the shift and maintaining accurate records.
  • Stock and maintain adequate supplies of paper goods, condiments, beverages, and other essentials.
  • Assist in prepping drinks and preparing items such as sauces and mixes.
  • Responsible for cleaning all guest areas, including dining and restrooms.
Requirements:
  • Must be at least 16 years of age.
  • Must be able to perform the essential functions of the position.
  • Prior to entering the position, the candidate may be asked to complete a background check.
  • In-store training program completed.


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