Chief of Staff

2 days ago


Middle River, United States Banfield Full time
Job Summary

Banfield Pet Hospital is seeking a highly skilled and experienced Area Chief of Staff to lead our veterinary team in delivering exceptional care to our patients. As a key member of our leadership team, you will be responsible for driving the culture and delivery of quality care by our veterinary provider team, ensuring that every pet receives consistent care aligning with our six domains of quality.

Key Responsibilities
  • Lead and develop associate veterinarians to ensure Banfield can attract, develop, engage, and retain doctors that will deliver quality care and meet expected hospital performance measures.
  • Drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in assigned hospitals.
  • Partner with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team.
  • Perform regular hospital visits and quality audits to ensure hospital compliance with industry, regulatory, and Banfield quality standards.
  • Develop, coach, and manage associate veterinarians on technical and functional skills needed to be successful in their role.
  • Drive a successful and growing doctor team through recruiting, gathering referrals, assisting with interviews, and leading onboarding and training of new associate and locum veterinarians.
  • Deliver on veterinary quality KPIs to support the hospital, market, and practice OGSMs.
  • Perform clinical skill and leadership competency development of associate and lead veterinarians to deliver high-quality medical care and outstanding client service.
Requirements
  • Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree required.
  • Veterinary license in good standing or eligibility for licensure with the applicable state veterinary board.
  • 3 years of experience in small animal medicine and surgery practice.
What We Offer

Banfield Pet Hospital offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.


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