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Process Improvement Analyst

2 months ago

Miami, Florida, United States Norwegian Cruise Line Holdings Ltd. Full time

Position Overview:

Norwegian Cruise Line Holdings Ltd. is in search of a talented Process Improvement Analyst to enhance our operational efficiency. In this role, you will collaborate with diverse departments to pinpoint and mitigate operational, financial, and technological challenges. Your key duties will encompass documenting system specifications, assessing user requests for automation, scrutinizing current processes for enhancement possibilities, and guiding project teams in the deployment of software solutions.

  • Document system specifications and assist in the formulation of system requirements
  • Conduct meetings to collect business needs and design optimized processes
  • Examine processes and data to uncover enhancement opportunities
  • Lead or engage in multiple initiatives, overseeing project scope and timelines
  • Create and uphold project timelines, develop project plans and specifications
  • Implement test strategies and manage procurement lists
  • Monitor requisitions and purchase orders to ensure prompt delivery and mitigate project risks

Qualifications:

  • Bachelor's Degree in information technology, business management, or a related discipline
  • 3-5 years of experience in business process analysis and requirement gathering
  • Familiarity with Agile and/or Waterfall project management methodologies
  • Experience in travel or hospitality web/reservation systems is advantageous
  • Strong technical acumen and proficiency with project management software

If you are a detail-oriented and proactive individual with a commitment to enhancing business processes, we invite you to consider this rewarding opportunity.