Senior Business Analyst

1 month ago


Miami, Florida, United States Royal Caribbean Group Full time
Job Title: Senior Business Analyst - Total Rewards

We are seeking a highly skilled Senior Business Analyst to join our HR Transformation Team at Royal Caribbean Group. As a Senior Business Analyst, you will play a key role in supporting our Human Resources business function and Centers of Excellence.

Key Responsibilities:
  • Collaborate with HR stakeholders to gather requirements and translate them into documented functional specifications.
  • Liaise with managers and clients to define requirements, scopes, and objectives that align with organizational goals.
  • Analyze and evaluate existing business processes, systems, and data to identify areas for improvement.
  • Monitor and analyze process performance metrics.
  • Drive process standardization and compliance and process improvements.
  • Communicate effectively with business stakeholders and technical teams to ensure a common understanding of project goals and timelines.
  • Manage, monitor, and track small to medium scope, project progress and ensure deliverables are completed on time.
  • Conduct system testing, troubleshooting, and issue resolution to ensure optimal performance and user experience.
  • Provide ongoing support and training to end-users, empowering them to HR technologies effectively.
  • Stay abreast of industry trends and emerging technologies to recommend enhancements and drive continuous improvement initiatives.
  • Assist in the exploration, evaluation, recommendation, and design of new tools, features and functionalities.
Requirements:
  • Bachelor's degree in Information Systems, Business Administration, or a business-related field.
  • Three years of hands-on experience working with HR Technologies.
  • Proven experience as a Business Analyst or similar role.
  • Strong understanding of HR processes and best practices, with the ability to translate business requirements into technical solutions.
  • Experience with planning and conducting User Acceptance Testing.
  • Familiarity with SAP HCM modules is highly desirable.
  • Excellent analytical skills with the ability to troubleshoot and resolve complex system issues.
  • Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • Excellent organizational skills and attention to detail with a proven ability to meet deadlines.
  • Functional understanding of HRIS design, structure, data, and processes.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about HR and technology, and have a strong analytical mindset, we encourage you to apply for this exciting opportunity.



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