Learning and Development Specialist
4 weeks ago
Bergdorf Goodman, a renowned luxury retailer, seeks a skilled Learning and Development Coordinator to support the design, development, and implementation of blended-learning experiences. This role will leverage dynamic methodologies to enhance learning and development across the organization.
Key Responsibilities:
- Collaborate with the L&D team to assess organizational needs by partnering with pyramid leaders and subject matter experts.
- Create learning journeys with curriculum and content that encourages individual development and engagement tied to company strategic goals.
- Execute and facilitate engaging learning experiences that educate associates on the brand, customer experience, culture, and self and career development.
- Design and delivery must be on-brand, engaging, compelling, and incorporate the power of storytelling to enhance both in-person and virtual learning experiences.
- Support the development of learning objectives, structure learning activities, create visual aids for training, and align with appropriate methodologies necessary to achieve an impact that resonates with adult learning.
- Evolving and delivering a best-in-class onboarding and new hire orientation program.
- Remaining up-to-date with emerging and future trends in learning and learning technology, across all relevant industries to develop best-in-class solutions.
- Creating assessments, such as quizzes and surveys, to measure the effectiveness of learning experiences.
- Nurturing an environment that rewards curiosity and the exploration of learning for individual and team growth to enhance the customer (internal and external) experience and the overall culture of our brand.
- Assisting with planning, managing, and maintaining all projects and course documentation in folders, in our Learning Management System, and on SharePoint.
Qualifications:
- Three+ years in learning, training, development with instructional and facilitation experience ideally within luxury, retail, or hospitality industries.
- Ability to write effective copy, instructional text, and audio and video scripts.
- Experience in Adobe Creative Suite, and various multimedia tools.
- Experience with eLearning technology platforms and learning management systems.
- Bachelor's degree or higher in instructional design, graphic design, education, or equivalent field.
- Proficient in Microsoft 365 Suite (PowerPoint, Outlook, Microsoft Teams, etc.).
Inclusive Benefits:
We offer an inclusive and comprehensive range of benefits to our valued associates, including:
• Medical, Dental, Vision Benefits
• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities
For more information, please click "Our Benefits" section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits
About Neiman Marcus Group:
As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.
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