Customer Service Representative
1 week ago
Job Title: Front Desk Receptionist
At Global Hub, we are seeking a highly skilled and professional Front Desk Receptionist to be the face of our company. In this customer-facing role, you will be the first point of contact for visitors and clients, providing a warm welcome and exceptional service. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle multiple tasks efficiently.
Key Responsibilities:
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer screen and forward incoming phone calls
- Provide basic and accurate information in-person and via phone/email
- Maintain office security by following safety procedures and controlling access via the reception desk
- Order front office supplies and keep an inventory of stock
- Perform other clerical receptionist duties such as filing, photocopying, and faxing
Requirements:
- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Excellent organizational skills
- Ability to be resourceful and proactive when issues arise
- Customer service attitude
- High school degree; additional certification in Office Management is a plus
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for professional development
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