Customer Service Representative

1 week ago


Philadelphia, Pennsylvania, United States Global Hub Full time

Job Title: Front Desk Receptionist

At Global Hub, we are seeking a highly skilled and professional Front Desk Receptionist to be the face of our company. In this customer-facing role, you will be the first point of contact for visitors and clients, providing a warm welcome and exceptional service. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle multiple tasks efficiently.

Key Responsibilities:

  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person and office
  • Answer screen and forward incoming phone calls
  • Provide basic and accurate information in-person and via phone/email
  • Maintain office security by following safety procedures and controlling access via the reception desk
  • Order front office supplies and keep an inventory of stock
  • Perform other clerical receptionist duties such as filing, photocopying, and faxing

Requirements:

  • Proven work experience as a Receptionist, Front Office Representative, or similar role
  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Excellent organizational skills
  • Ability to be resourceful and proactive when issues arise
  • Customer service attitude
  • High school degree; additional certification in Office Management is a plus

Benefits:

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for professional development


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