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Senior Medicaid Investigator

2 months ago


Grand Prairie, Texas, United States Texas Department of Aging & Disability Services Full time
Job Overview:

This role is situated within the Provider Field Investigations (PFI) unit of the Medicaid Program Integrity division, reporting directly to a PFI Manager.

The position entails conducting thorough administrative investigations of Medicaid providers concerning allegations of fraud, waste, and/or abuse in the delivery of health and human services across the state.

This role enforces state regulations pertaining to these services and demands strong interviewing capabilities, comprehensive research and data analysis skills, as well as the ability to create detailed investigative reports. The position may require up to 25% travel statewide, including occasional overnight trips.

The investigator operates under limited supervision from the PFI Manager, exercising considerable initiative and independent judgment.



As of the current posting, PFI investigators are operating under a mobile work status, which may revert to traditional on-site or telework arrangements based on agency requirements and employee performance.

Key Responsibilities:

Conducts in-depth research, reviews, and investigations of complex complaints and cases alleging Medicaid provider fraud, waste, and/or abuse, providing recommendations for appropriate actions.

Interprets and applies relevant agency, state, and federal policies, procedures, rules, and regulations.

Executes timely investigative tasks in alignment with PFI policies and procedures, including adherence to case-specific deadlines set by management.

Secures approval from the Deputy Inspector General for MPI or designee to complete a minimum of four comprehensive investigations annually.

Analyzes and interprets business, financial, and medical documentation. (35%)

Summarizes and communicates investigative findings through various oral and written formats. Prepares detailed, comprehensive, and grammatically correct case summaries for each assigned investigation.

Completes timely administrative tasks associated with investigations in accordance with PFI policies and procedures, including investigative timelines.

(10%)
Conducts interviews with recipients, witnesses, providers, complainants, and provider staff regarding investigations. (10%)

Develops comprehensive exhibits, including schedules of incorrect claims, to ensure effective presentations in administrative hearings and court cases, as necessary.

Provides testimony and presents evidence in informal reviews and judicial proceedings when required. (10%)
Effectively communicates findings to the PFI Manager, Deputy Inspector General for MPI, other staff, and external entities.

Delivers testimony and presents evidence in formal hearings and court proceedings; develops and presents criminal fraud cases to prosecutors when appropriate.

(15%)

Engages in consultative visits and establishes relationships with the Attorney General's Medicaid Fraud Control Unit, other state and federal agencies, licensure boards, and external entities to discuss and coordinate Medicaid provider fraud and abuse investigations; interprets program policies, standards, and procedures; conducts training workshops; participates in joint investigations and provides advice and recommendations.

(5%)
Develops, recommends, and implements solutions to identified issues.

Reviews, develops, and suggests guidelines, procedures, policies, rules, and regulations aimed at detecting and preventing Medicaid fraud, waste, and program abuse.

Proactively initiates cases or projects designed to generate investigations into fraud, waste, and abuse not reported through the referral or MPI Intake process.

(5%)
Assists in developing and conducting training programs. Mentors and supports colleagues and staff from other divisions and agencies as needed. Aids in creating and preparing training and operational manuals, educational materials, and information as necessary. (5%)
Performs additional duties as assigned or required to ensure the smooth operation of the division. Keeps the manager informed as necessary. (5%).

Required Knowledge, Skills, and Abilities:

Familiarity with investigative principles, techniques, and procedures; knowledge of the laws governing agency-regulated activities; and understanding of court procedures, practices, and rules of evidence.


Knowledge of Medicaid program policies and procedures, along with an understanding of fraud and abuse regulations.

Ability to comprehend, interpret, and appropriately apply policies, procedures, rules, and regulations.

Capability to plan, organize, and conduct investigations, surveys, inspections, and examinations; to conduct interviews and gather facts; to evaluate findings and prepare complex, concise legal reports; and to testify in hearings and court proceedings.


Ability to communicate effectively in both oral and written forms.

Ability to establish and maintain effective working relationships with supervisory personnel, colleagues, providers, attorneys, and individuals from other state and federal agencies and boards.

Proficiency in using personal computers and related software, including intermediate competency with MS Word and Excel.


Ability to prioritize tasks, work under time constraints, and operate with minimal supervision.

Ability to work in a virtual environment utilizing tools such as MS Teams, Zoom, WebEx, and similar platforms.


Ability to travel up to 25% of the time, including statewide and/or overnight travel.

Experience with Medicaid Fraud Abuse and Detection System [MFADS], Business Objects, and PI Case Tracker is preferred.