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Digital Manufacturing Technology Lead

2 months ago

Merritt Island, Florida, United States Blue Origin Full time
About Blue Origin

At Blue Origin, we're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Our diverse team of problem solvers is dedicated to adding new chapters to the history of spaceflight.

Job Summary

We're seeking an experienced Digital Manufacturing Technology Lead to join our team at Blue Origin's Rocket Park site. As a key member of our Enterprise Technology team, you'll provide technology customer support for manufacturing technology initiatives, stay updated on key technology initiatives, goals, and roadmap, and ensure appropriate issue/incident response, intake, and customer responsiveness.

Responsibilities
  • Partner with senior leaders in Enterprise Technology and Operations to provide technology customer support for manufacturing technology initiatives.
  • Provide onsite team support and technology-agnostic customer service to key functional stakeholders in manufacturing operations and the New Glenn and Lunar business units.
  • Ensure appropriate issue/incident response, intake, and customer responsiveness, leading critical discussions with customers and other technology stakeholders and partners.
  • Provide technology readiness/adoption support for technology changes, launches, and transformational initiatives, facilitating communications and engagement across technology teams, users, and customer communities.
  • Complete daily floor walks for trouble-shooting and weekly topic-focused floor walks to build relationships, gather insights, and promote continuous improvements.
  • Contribute perspective and insights from onsite experience to inform technical roadmaps, architecture, and research opportunities related to manufacturing technology initiatives and services.
  • Provide broad insights on technology domains and capabilities to support enterprise-wide business decisions related to the current/future state of manufacturing technology operations.
  • Influence leaders within and outside the organization to align with organizational goals and build necessary partnerships.
  • Provide insights that contribute to optimizing the cost, risk mitigation, and value of technology products and services.
  • Guide high-quality service delivery and support efforts for all manufacturing technology services, identifying opportunities for improvement and expansion to meet enterprise needs.
  • Implement continuous-improvement programs, facilitating the identification of desired outcomes and success measures for the manufacturing technology organization and driving the completion of assessments and review metrics to ensure value delivery.
Requirements
  • Bachelor's degree in Business Administration, Computer Science, Engineering, or a similar discipline; MBA preferred.
  • 8+ years of experience, including leadership responsibility in managing multiple, large, cross-functional teams on complex and business-critical projects, including influencing senior-level management and key stakeholders.
  • 5+ years of Program Management experience in manufacturing technology, with manufacturing or supply chain industry preferred.
  • Extensive experience in business planning, strategy, and operations for a manufacturing-focused organization, as well as technology strategy and delivery.
  • Deep familiarity with highly technical product development teams and processes across software, product, user experience, and data science and an understanding of the applicability of different skills and methodologies.
  • Demonstrated verbal and written communications skills, including outstanding facilitation, collaboration, and influencing capability, effective interpersonal skills, and strong executive presentation development and delivery skills.
  • Ability to influence, create relationships, and collaborate internally and externally at all organizational levels, including problem-solving and conflict resolution.
  • Experience with budget management and KPI tracking and reporting.
  • Trustworthy, with high integrity, and the ability to maintain appropriate confidentiality.
  • Well-organized, detail-oriented, self-driven, and able to articulate technology initiatives across the entire organization.
  • Experience with Jira, Confluence/Wiki, and Kanban style management.
  • Experience with discrete manufacturing.
What We Offer

Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program. Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays. Discretionary bonus: Bonuses are designed to reward individual contributions as well as allow employees to share in company results.

Equal Employment Opportunity

Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork, in which all employees recognize and appreciate the diversity of individual team members.