Property Restoration Specialist
2 weeks ago
Salary: $15-$18 per hour
Sign-On Bonus: $1,000.00
Key Responsibilities:
- Perform cleaning and restoration tasks for both residential and commercial properties.
- Respond promptly to service requests and execute assigned restoration duties.
- Collaborate with the Restoration Supervisor to ensure all client requirements are fulfilled.
- Assist in maintaining the cleanliness and functionality of vehicles, equipment, and workspaces.
Expected Outcomes:
- Operations are conducted in accordance with established guidelines and service orders.
- Effective communication with supervisors and clients is maintained.
- All tasks are completed to meet or exceed client satisfaction.
1. Customer Satisfaction Management:
- Alert the Restoration Supervisor to any client needs or concerns.
- Engage with the Restoration Supervisor to address and fulfill client requirements.
- Document any service-related complaints for review.
2. Restoration Crew and Job Oversight:
- Adhere to the established job response protocols.
- Ensure team readiness for emergency service calls.
- Confirm that all personnel arrive at job sites as scheduled.
- Prepare staging areas and equipment for each assignment.
- Ensure all restoration processes align with company guidelines and are executed on time.
- Conduct thorough end-of-job cleanups and walkthroughs with clients.
- Maintain accurate job documentation and obtain necessary authorizations.
- Provide training and mentorship to fellow Restoration Technicians.
3. Jobsite and Employee Presentation:
- Ensure job sites are left in a clean and organized state.
- Demonstrate respect for client properties at all times.
- Adhere to the company uniform policy.
4. Communication Management:
- Facilitate clear communication with the Restoration Manager and team members.
- Keep all parties informed of job progress and any issues that arise.
5. Professional Development:
- Engage in ongoing training to enhance production skills and knowledge of services and equipment.
- Complete necessary certifications through the company training programs.
6. Financial and Asset Management:
- Monitor and control job-related costs effectively.
- Ensure all expenses are documented and remain within budgetary constraints.
- Maintain and manage equipment and materials efficiently.
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