Commercial Insurance Client Support Specialist

2 weeks ago


Grand Island, Nebraska, United States Ryder Rosacker McCue & Huston Full time
Position Overview

Ryder Rosacker McCue & Huston Insurance Agency, a reputable Independent Insurance Agency, is expanding its operations and is in search of dedicated individuals to enhance our exceptional customer service division. We are looking to fill full-time roles within our team that focuses on commercial insurance services. These roles are designed to assist our sales personnel and deliver support to our business clientele. While prior knowledge of the insurance sector is advantageous, it is not a prerequisite.


Compensation and Benefits

Competitive Annual Salary with Bonus Potential

Comprehensive Health Coverage

Disability Coverage

Life Insurance Options

Vision Care

Dental Coverage

Practical Training Provided

Standard Monday to Friday Work Schedule

Evenings Off

Retirement Savings Plan

Opportunities for Professional Advancement

Paid Time Off (PTO)


Key Responsibilities
  • Deliver continuous service and support to cultivate strong relationships with clients, ensuring high levels of customer retention and satisfaction.
  • Process and track customer inquiries and requests.
  • Engage with insurance providers to ensure prompt and accurate resolution of issues.
  • Review and verify the accuracy of policies and related documentation.
  • Handle completed customer policy modifications and generate invoices.
  • Maintain an organized and precise customer database.

Qualifications
  • Demonstrate a genuine eagerness to learn, along with being resourceful and adaptable.
  • Exhibit self-motivation and a proactive approach.
  • Ability to manage multiple tasks effectively while ensuring follow-through.
  • Collaborate well with colleagues and contribute positively to team dynamics.
  • Possess strong written and verbal communication abilities.
  • Familiarity with Microsoft Office Suite (Outlook, Word, Excel) is essential.
  • No prior insurance experience is necessary, but candidates must be willing to obtain a Property & Casualty insurance license.


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