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Front Desk Service Associate

2 months ago

Bend, Oregon, United States Kendall Automotive Group Full time
Job Summary

We are seeking a highly motivated and customer-focused Service Receptionist to join our team at Kendall Automotive Group. As a Service Receptionist, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive experience for all who visit our service department.

Key Responsibilities
  • Field all calls for the service department, answering client questions and connecting them with the correct service advisor
  • Take messages as needed, greet clients in person occasionally, and complete out-bound calls to schedule service recall appointments and provide service updates
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Work closely with the service team to ensure seamless communication and efficient service delivery
Requirements
  • High level of customer service experience and strong communication skills
  • Goal-oriented with strong work ethics and ability to prioritize tasks and demonstrate good time management
  • Comfortable on the phone, taking up to 15 calls per hour
  • Valid driver's license and clean driving record preferred but not required
What We Offer
  • Competitive hourly pay starting at $18.00
  • Competitive Paid Time Off
  • Career path development opportunities
  • Discounts on parts, service, and vehicle purchases for you and your immediate family
  • Medical, Dental, and Vision insurance
  • Paid Life insurance
  • 401(k) plan with Fidelity
  • Accident and Illness supplemental plans
About Us

Kendall Automotive Group is a family-owned and operated company with a rich history of delivering exceptional customer experiences. We are committed to being exceptional stewards of the communities we operate in, and we strive to make a positive impact on the lives of our customers and employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.