Patient Service Coordinator
1 day ago
Job Summary: We are seeking a highly organized and detail-oriented Patient Service Clerk to join our team at Regional One Health. As a Patient Service Clerk, you will play a vital role in ensuring the smooth and efficient flow of patient services.
Key Responsibilities:
- Provide exceptional customer service to patients, families, and hospital staff, responding to inquiries and resolving issues in a timely and professional manner.
- Manage patient records, ensuring accurate and up-to-date information is maintained and accessible to authorized personnel.
- Coordinate patient scheduling, appointments, and test results, ensuring timely and efficient communication with patients, families, and healthcare providers.
- Perform various administrative tasks, including data entry, mail distribution, and supply management, to support the efficient operation of the patient service department.
- Collaborate with healthcare teams to ensure seamless communication and coordination of patient care.
- Maintain confidentiality and adhere to HIPAA guidelines and other regulatory requirements.
- Participate in ongoing education and training to enhance skills and knowledge in patient service and healthcare administration.
Requirements:
- High School Diploma or equivalent required; completion of a clerical or general office program preferred.
- Minimum 1 year of experience in a clerical, customer service, or related role, preferably in a medical office or healthcare setting.
Physical Demands:
- Standing: Occasionally
- Walking: Occasionally
- Sitting: Constantly
- Lifting: Rarely
- Carrying: Rarely
- Pushing: Rarely
- Pulling: Rarely
- Climbing: Rarely
- Balancing: Rarely
- Stooping: Rarely
- Kneeling: Rarely
- Crouching: Rarely
- Crawling: Rarely
- Reaching: Rarely
- Handling: Occasionally
- Grasping: Occasionally
- Feeling: Rarely
- Talking: Constantly
- Hearing: Constantly
- Repetitive Motions: Frequently
- Eye/Hand/Foot Coordination: Frequently
Regional One Health is an Equal Opportunity Employer: We are committed to diversity and inclusion, and we welcome applications from qualified candidates who share our values.
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