Healthcare Services Leadership Manager
2 days ago
We're on a mission to revolutionize healthcare delivery with cutting-edge technologies that empower patients, support clinicians, inspire innovation, and save lives. Our goal is to create a patient-centric healthcare experience powered by unified global data.
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
At Oracle, we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. When everyone's voice is heard, we're inspired to go beyond what's been done before.
The Healthcare Services Leadership Manager will ensure operational policies are followed and business objectives are achieved by focusing on best practices and process improvements. Responsible for operational metrics and business results for assigned areas of responsibility. Typically manages individual contributors. Monitors consultant activities and performance on projects (e.g., reviews status reports, responds to staffing and availability issues, proactively seeks out project performance reviews, etc.). May serve as a project advisor for moderately complex engagements.
This role oversees Acute Case Management, Health Information Management, and Clinical Reporting consultants and supports the strategy and direction of Oracle Health's service lines. The focus is on exceptional project delivery, operational oversight, and the growth of both employees and services. Key responsibilities include monitoring and guiding consulting activities, providing direction, and coaching team members to ensure efficient and effective client delivery while also fostering employee development and product refinement.
The manager will lead training and onboarding efforts, ensure billable utilization, manage timesheet submissions, and oversee all tasks related to the employee experience. Additionally, this role works closely with the management team to support organizational goals and may collaborate with Practice Leadership to enable sales opportunities, develop solutions and methodologies, and provide strong leadership tailored to the needs of the team.
Key Responsibilities:- Lead and manage Revenue Cycle Middle Consulting team (Acute Case Management, Health Information Management, Clinical Reporting) to ensure high-quality project delivery, employee growth, and operational effectiveness.
- Monitor and support consultants in their client work, providing guidance, oversight, and coaching to resolve client and professional issues.
- Mentor consultants and colleagues as necessary, fostering employee success and growth.
- Analyze and document customer and employee success, offering process improvements where needed; assist in defining new processes as required.
- Assist the leadership team by interviewing prospective employees and supporting hiring efforts.
- Ensure alignment with Oracle Health policies and guidelines.
- Contribute to solution development by creating materials, providing feedback, and sharing lessons learned and best practices with both leadership and the team.
- Perform various job duties as assigned by management, which may include Oracle Health technology management and analytics related to consulting for the team.
- Work on ad hoc projects or other corporate initiatives as needed or directed.
The salary range for this position is $92,300 - $199,500 per annum. This role is vital in driving the success of both the team and the broader goals of Oracle Health, offering leadership, operational management, and a commitment to excellence in consulting services.
Oracle offers a comprehensive benefits package including medical, dental, and vision insurance, short-term disability, long-term disability, life insurance, health care and dependent care Flexible Spending Accounts, pre-tax commuter and parking benefits, 401(k) Savings and Investment Plan with company match, paid time off, paid holidays, paid sick leave, paid parental leave, adoption assistance, Employee Stock Purchase Plan, financial planning and group legal, voluntary benefits including auto, homeowner, and pet insurance.
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