Store Operations Manager

2 days ago


Braintree, Massachusetts, United States Claire's Full time
About the Role

We are seeking a highly motivated and organized Store Operations Manager to join our team at Claire's. As a key member of our store team, you will be responsible for driving sales and delivering exceptional customer service.

Key Responsibilities
  • Support the Store Manager and Assistant Store Manager in achieving retail store targets by driving sales and customer engagement.
  • In the absence of other management, open and close the store, ensuring it trades safely and legally.
  • Deliver sales through friendly and efficient customer service, ensuring a fun and enjoyable shopping experience for our customers.
  • Assist customers with their queries, using your product knowledge to provide excellent service.
  • Process store deliveries, visual merchandising, stock takes, markdowns, and promotions, ensuring the store looks presentable and inviting to our customers.
  • Provide ear piercing services, with full training provided.
About Claire's

Claire's is a leading high street fashion retailer with over 3,000 stores globally. We specialize in fashionable jewelry, accessories, and cosmetics products, catering to a wide range of customers from children to young women.

Requirements
  • Some high school education required.
  • Minimum 1 year retail experience.
  • Excellent verbal and written communication, organizational, and basic computer skills.
  • Strong understanding of mathematics and reading comprehension skills.
  • Ability to stand during scheduled shifts and maneuver up to 25 lbs regularly and up to 75 lbs occasionally.
  • Ability to operate a POS system.
Benefits

Claire's offers a range of benefits for full-time and part-time employees, including medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time, and more.

We are an equal opportunity employer committed to diversity, equity, and inclusion, and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process.



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