Lead Store Associate Full-Time
1 week ago
**Key Responsibilities:**
* Maintain In-Store Experience by modeling CEL behaviors, redirecting associate behaviors to achieve store goals and responding to customer requests and/or feedback with a high sense of urgency.
* Ensure customers have a positive experience by maintaining DSW store standards.
* Responsible for all activities related to the cashwrap including creating a culture of promoting DSW loyalty program amongst associates and customers.
* Meets metric based goals by reviewing, understanding and clearly communicating daily/weekly/monthly goals.
* Reviews daily communication; plans and assigns tasks throughout the day and follows through with required actions.
**Inventory Management:**
* Increase sales and success by maintaining sales floor and stockroom, enable the flow of merchandise to ensure an appealing experience to consumers.
* Helps supervise and participates in the planning and execution of all inventory management related activities including but not limited to; freight receipt, placement, markdown and MOOS.
* Assists management with all omni activities in store including but not limited to Charge/Send, BOPIS/BOSTS, Delivery.
**Human Resources:**
* Work closely with the store leadership team to understand and follow policy and procedure
* Support team by training, coaching, and providing feedback of others to the management team in an efficient manner
* Provides feedback to the Store Manager on associate performance and communicates associate relations issues to Store Manager for follow up.
**Requirements:**
* Minimum 2 years retail experience
* Minimum high school graduate or equivalent
* Must be available to work a flexible schedule including nights, weekends and holidays
* Good verbal and written communication skills
* Professionalism
**What We Offer:**
* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
If you are a motivated and experienced retail professional looking for a new challenge, please submit your application today"}
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