Lead Store Associate Full-Time

1 week ago


Braintree, Massachusetts, United States DSW Full time
{"**Job Summary**": "We are seeking a highly motivated and experienced Lead Store Associate to join our team at DSW. As a key member of our store leadership team, you will be responsible for assisting store management in all activities to drive sales and results.

**Key Responsibilities:**

* Maintain In-Store Experience by modeling CEL behaviors, redirecting associate behaviors to achieve store goals and responding to customer requests and/or feedback with a high sense of urgency.
* Ensure customers have a positive experience by maintaining DSW store standards.
* Responsible for all activities related to the cashwrap including creating a culture of promoting DSW loyalty program amongst associates and customers.
* Meets metric based goals by reviewing, understanding and clearly communicating daily/weekly/monthly goals.
* Reviews daily communication; plans and assigns tasks throughout the day and follows through with required actions.

**Inventory Management:**

* Increase sales and success by maintaining sales floor and stockroom, enable the flow of merchandise to ensure an appealing experience to consumers.
* Helps supervise and participates in the planning and execution of all inventory management related activities including but not limited to; freight receipt, placement, markdown and MOOS.
* Assists management with all omni activities in store including but not limited to Charge/Send, BOPIS/BOSTS, Delivery.

**Human Resources:**

* Work closely with the store leadership team to understand and follow policy and procedure
* Support team by training, coaching, and providing feedback of others to the management team in an efficient manner
* Provides feedback to the Store Manager on associate performance and communicates associate relations issues to Store Manager for follow up.

**Requirements:**

* Minimum 2 years retail experience
* Minimum high school graduate or equivalent
* Must be available to work a flexible schedule including nights, weekends and holidays
* Good verbal and written communication skills
* Professionalism

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

If you are a motivated and experienced retail professional looking for a new challenge, please submit your application today"}
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