Insurance Claims Manager

2 weeks ago


Dallas, Texas, United States Valor Intelligent Processing Full time
Job Title: Insurance Claims Manager

We are seeking an experienced Insurance Claims Manager to join our team at Valor Intelligent Processing. As a key member of our operations team, you will be responsible for managing the day-to-day production of claims staff, ensuring accurate and timely claims processing, and overseeing the resolution of complex customer conflicts or issues.

Key Responsibilities:
  • Manage and track department, section, and/or unit metrics to ensure alignment with business objectives.
  • Analyze unit reports and provide insights to support the achievement of business unit objectives.
  • Oversee the resolution of highly complex customer conflicts or issues, including negotiation of claim settlements and responses to arbitrations contentions.
  • Supervise and manage the performance of managers and supervisors, providing guidance and support as needed.
  • Participate in special projects as a subject matter expert, leveraging your knowledge and expertise to drive business results.
Requirements:
  • 5+ years of experience in insurance, with a proven track record in claims management.
  • Bachelor's Degree in Management, Marketing, or Sales, or equivalent experience.
  • Professional designation (CPCU/CIC/AAI/CISR) preferred.
  • Ability to work professionally in a fast-paced environment, with excellent communication and problem-solving skills.
  • Experience managing complex business processes and teams.
  • Insurance sales and underwriting experience.
  • Risk management skills.
What We Offer:
  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application today.


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