Claims Assistant

7 days ago


Dallas, Texas, United States Anchor General Insurance Agency Full time
Claims Assistant Job Description

At Anchor General Insurance Agency, we are seeking a highly organized and detail-oriented Claims Assistant to join our team. As a Claims Assistant, you will play a vital role in supporting our claims staff in the administration of auto claims.

Key Responsibilities:
  • Process inbound and outbound mail, including certified mailing and vendor communication.
  • Collaborate with vendors to obtain necessary documentation and information.
  • Assist adjusters with claim status updates and provide exceptional customer service.
  • Upload documents to claims systems and issue indemnity and expense payments as needed.
  • Perform various administrative tasks, including data entry, filing, and calendar management.
  • Communicate with customers and third-party vendors to obtain and provide necessary file information.
  • Exercise sound financial judgment and discretion in all aspects of the role.
Requirements:
  • High school diploma required.
  • Proficient knowledge and skill to use a computer and Windows-based desktop.
  • Advanced organizational skills and ability to prioritize and multi-task.
  • Good interpersonal skills and ability to work effectively in a team environment.
  • Auto insurance background preferred but not necessary.
What We Offer:

As a Claims Assistant at Anchor General Insurance Agency, you will have the opportunity to work in a dynamic and growing organization, with a focus on delivering exceptional customer service and achieving prompt, fair, and equitable settlements for our customers.



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